Cineworld

cineworld luton is a great night out if u just wanna catch the latest flick with ya mates, shows most if not all the latest releases including a range of bollywood movies, just a few down points, no car park unless u walk 5 – 10 mins to the nearest ones, the cinema is a little pricey and sometimes the movie theatres are sooo cold, u cant concentrate on the movie because ya shaking too much, other than that no complaints

Cineworld Luton has an excellent range of films catering to the local community including a number of Bollywood films which are not found in most other cinemas. However the biggest problem with this branch is the lack of adequate cleaning between screenings, and there has been a number of occasions in which I have had to ask the manager to organise a better cleaning service.

This is a convenient cinema in Luton town centre with a good selection of films and lots of screenings throughout the week. Ticket prices are quite high about £7 for an adult, and more in the evenings but then all cinemas seem expensive these days! The seats are comfortable and spacious, even for someone with long legs like me. Their online ordering service is convenient and saves having to queue up to get tickets, although they charge a booking fee which seems a bit cheeky. Anyway, it’s a good place to go and catch a movie just don’t bother paying £4 for some rubbish popcorn.

Not the best cinema I’ve ever been to, but not horrendous. Prices are a bit high, don’t bother with the snack stand as the popcorn is almost never fresh and the staff behind the counter are not generally pleased to serve you.
The selection of movies is adequate, they have most of the new films out, and a large selection of bollywood — which is great if you enjoy them.
If you’re going to be seeing multiple movies in a month then sign up to their unlimited package, great value if you see 3 or more a month.
While parking isn’t great — the normal parking lot has been closed down for renovations — it is near bus and train lines and there are often taxis outside as an alternative option.

This Cineworld is good for its size. They don’t have the biggest screens, but always have the latest movies which range from being packed-​out to nearly empty. They have a Ben & Jerry’s Vend and the usual Popcorn, Hotdogs, Nachos and Pix & Mix. The Staff can be somewhat moody, generally a bit jobsworthy, but once you’re in, they’re forgotton. Bargain Tuesday is the one to go for where you paying about half the price of a normal ticket.

I usually go tot he Showcase Cinemas, however, we decided to go to Cineworld as the film we wanted to see was on at a slightly better time.
The first thing that put us off was the car park — which I know is probably not the cinema’s fault — but it is extrememly inadequate for an 11-​screen cinema, 4 restaurants, a shop, a hairdressers and a gym. We drove round for about 15 minutes just waiting for a space to become available.
When we got to the cinema, there was a rubbish bin by the door, overflowing and not smelling particularly nice.
The music playing in the foyer was very loud and was a heavy rock music! It was really offputting — something I’d expect to hear if I went to heavy metal night at the local pub!
At the box office there was a TV screen missing (there was a large empty bracket on the wall with a mess of wires all over it,) so only half of the show times were visible. We already knew what film we wanted and at what time, which was obviously a good move as I couldn’t see any film time leaflets anywhere.
Anyway we had bought a drink and got to our screen and the film was just about to start only problem there was no noise! Another customer had to go inform the management, although we had missed the first couple of minutes of the sound already!
About 15 minutes into the film, we heard very loud shouting, swearing, laughing, coming in to the screen, as they came to the front, we saw it was a group of about 10 young kids (about age ¹³⁄₁₄).
They were shouting at thje top of their voices ‘do you like your *** film!‘then they just stood at the front in the way of the film.
I decided I should best go tell a member of staff as I didn’t want to say anything to them myself. I told a member of staff who said she would ask someone to come up, but as I was going back into the screen 3 of the boys came right up to me saying had I grassed on them and they ‘squared up’ to me, swearing at me into my face. I was very scared, but they left the screen. I wasn’t sure if somone was coming or not, but I wanted to tell them what those kids had done, so I waited near the door for a manager. When one came, I told him but he didn’t seem bothered he then turned to the kidds who were out in the foyer and told them they could have another chance! I couldn’t believe it! They had threatened me, and scared me, not to mention ruining the film for every other customer and he just let them straight back in!
The kids walked past me back into the screeen laughing about it, and (at this point I felt furious). I told the manager I couldn’t believe he was not prepared to ask them to leave and that it was appalling!). He told me that I should calm down and just watch my film and said he didn’t want to discuss it any more!
So I went back in the screen and obviously the kids knew I had told on them so they continued to heckle at me and throw sweet wrappers/​popcorn in my direction so we made the decision to leave.
I thought this was absolutely appalling. I had gone with the intention of just wating a film quietly, whereas those kids had gone with the intention of distrupting the film and spoiling other people’s enjoyment which, thanks to the manager, they had done.
I will definitely not be going back there if this is how even the managers treat the customers.
However it is normally very good. it’;s clean. The kids love the arcade. Just that one time completely put me off. But the service is still bad.

Brilliant place to take the kids, staff are always efficient and friendly. Always got the newest movies and it’s also clean.