I bought three door stops and was overcharged by £4 by their mistake. They would not refund me the money but only gave me a gift card instead since it was a credit card payment. They said they would get fired if they refunded me the money and pointed me to a sign with 4 font writing that stated any credit card charges could not be refunded no matter what. No supervisor at the store. Will never go back.
Samir S.
Place rating: 4 London, United Kingdom
I came here looking for furniture to adorn my decidedly compact flat. Not only is it compact, the designers were smoking something and seem to have forgotten the concept of right angles. I searched and searched for furniture that would go inside. First I looked for a sofa bed/futon then noticed the furniture. Despite the name the actual futon beds have a fairly limited rage, they are large, bulky and actually quite expensive. I got a much better, more compact leather sofabed bed for only slightly more. In addition I had bad reports from several people that they dont stay together but were admittedly very comfortable. The futon company also has some more traditional Tatami mats and sleepover solutions(which of course needs extra storage). What this place stands out for is their really well designed good quality furniture for small spaces. I ended up buying an extending console table with matching fold away benches and a mirror cupboard; one of only two I found that fit the space(and trust me I was a nerd about this!). The other one was in full oak and around £500 while this was a veneer and solid oak mix that was less than half that price(list). Although the prices are high I didn’t feel they were overpriced. The final thing I bought was a bed that folded into a cube/pouffe. The same thing was £150 in muji while being £100 here AND it turned into a mini table!(Yes I geeked out!) For the large items there is a continual sale. When I went there was either 20% off all items or buy one item and get the next half price so you can always depend on at least 20% off the ‘list’ price by whatever combo they were offering that week. Time will tell if the furniture lasts but the store is full of space saving ideas, indeed, I found the stuff here more useful and compact than even the venerable IKEA.