Splitendz

A bit more detail on Splitendz since I’ve been coming here now for nearly 2 years. I’ve been having IPL (they use system Ellipse) every few months for that duration. Jamie is the main practioner (and owner) and she is great at doing the IPL. I’ve noticed a real reduction and they adhere to all the proper safety standards (important when you’re dealing with a laser!) The treatment has worked really well for me.
Jamie in particular is super friendly — and up for a good chat. I always leave laughing! I haven’t had many other treatments here besides the IPL but the salon is bright and clean, and when I’ve had waxing, it’s been good. Ask for strip wax over hot wax — just a tip.
You can sometimes get a last minute appointment here — just call up beforehand to check, or stop by if you’re walking past.

I’ve been looking for a good salon and I found it. They do a very good job. I got an appointment the same day. The staff is so friendly. I got my highlighters with Edith, she did very well. It’s not a expensive salon. I paid 105 for half of head highlighters, cut and blow dry but my hair is long.

After recently giving a good review for Split Endz, I am sad to have to update it with a disappointing one. Two days before I was due to have an appointment, I received a voicemail to call back regarding it. I did and the lady on answering the phone continued on with her conversation at the other end — I had to ‘cut in’ and let her realise that she was talking to her friend /​colleague whilst a customer was waiting to be dealt with and she didn’t even really apologise — immediately a big fail! I then explained that I was calling in response to a voicemail that had been left, to which this seemed to confuse her even more, eventually she understood and said ‘Oh yeah, you can’t have an appointment that day now as we haven’t got any therapists in that day’ Erm, what the heck?! After asking when I could come back, for example the following weekend, I was told not Sunday due to the London Marathon, how about the Saturday. I originally said yes and booked in an appointment but then after thinking about it later and how bad the «customer service» was, I decide to find a local salon and cancel this appointment. Cancelling the appointment was quite humorous too, I called up and said «Can I cancel a bikini wax appointment I have booked for next Saturday at 10.45 for Natalie Phillips, please?» To which the response I got was «What’s the appointment for & at what time?» Oh. Dear. Lord. Can you see what I was dealing with! :-s
Must try harder.

Split Endz does a great job on highlights, and doesn’t cost an arm and a leg! It’s a fun salon in a quiet neighborhood, a great place to chill and read Heat. I mean, intellectual works of literature. Or just awkwardly stare at yourself in the mirror. But it’s worth it in the end.

The High Street on Lower Road isn’t exactly adorned with colourful shops so you can’t help but notice hair and beauty salon Split Endz which with its bright pink exterior definitely stands out in the crowd!
This is a super friendly salon which is always busy yet the staff always seem to manage to fit you in for a treatment if you happen to walk in on the off chance. I had my highlights done here in addition to a manicure and although the whole process of getting everything done was a little… haphazard, the results were great and good value for money.
The owner’s dog also tends to be a regular and can usually be found mooching around on quieter days! The staff are brilliant, great fun and certainly make the experience memorable.