it’s not often i’ll write a bad review but this needed to be said, their service is very inconsistent, 1 day very friendly, next time you will not be able to get hold of anyone for 2 weeks, then they’ll be abrupt and inconsiderate and next time extremely friendly again. their communication is very poor and not professional. i had the worst experience with them.
Lillya
Place rating: 1 London, United Kingdom
I bought 6 sessions of Microdermabrasion through Groupon and though I didn’t expect much after paying about £35 for all, but I didn’t expect this either. The branch is the one at 97 Green Lanes. The waiting room quite dirty and basic, looks more like someone’s untidy and old living room. The treatment room is similar, with basic stuff around and a table on one side. I’ve never had microdermabrasion before and I can’t compare the experience with other places, but the treatment I got cannot be of high quality in any case. The first time is was better, at least my face was pretty clean afterwords but the second time it was a waste of time… I could’ve done better with my house hoover. A bit of a wet wipe action to start with and a bit of cream at the end and 5 minutes in between! They never answer the phone, it’s a headache if you need to change your appointment! The word ‘professional’ does not exist in their vocabulary. Don’t waste your money!!!
Maria1
Place rating: 1 London, United Kingdom
If you see an offer through Groupon, think twice, they never, I repeat NEVER answer the phone or respond to emails or voicemails. It might seem like a great deal but if you can’t make an appointment having called for 5 weeks, it’s really not worth it.