Jspa

I have been using Jannat for 2 years now. I only continue to do so at present because I was given a voucher for threading which is the one thing they do particularly well.
I have once tried a Shellac manicure with them but the lay who tried to do it was clearly not qualified and I asked her to stop as she was running my nails with a blunt nail file, bad clippers and no understanding of a french white tip.
As I understand it, the staff are treated terribly and the manager really doesn’t care about staff loyalty. She would rather have cheap staff than consistency. They get a lot of their business from Groupon and other voucher sites and I suspect that that they do not think about how many people they need at peak hours.
I used Jannat initially because they had enough staff in the evenings to cover walk ins. Money seems to be short at present though and fewer staff are available in the evenings for this purpose. I now have to book which isn’t always convenient, in addition, if you try to call in the evenings they often have very few therapists available, none of whom can man the phone.
If you are able to get an appointment but are running late, you can only hope they get the message you leave on their answer phone. On occasion where I have been late and left a message, they have been pleasant enough but I have seen other customers treated less favourably when they arrive late.
The staff they do have in the evenings are always very apologetic when you mention the trouble you have getting through but I have now come to the point where I’m ready to find a new place for my eyebrows.

So bad I had to just laugh.
Kept waiting for 20mins. The treatment rooms were not even rooms but makeshift areas separated by temporary partitions. As none of the outside noise from the salon was filtered out by the partitions all through my treatment I could hear women yelling across the salon at each other, plus 3 different phones ringing. Inside the room there was no music playing to drown out the noise, but bizarrely there was an alarm clock which ticked loudly 4 times per second felt like I was in an exam! The therapist had absolutely no idea what she was doing, and just rubbed lotion on to me, poking and slapping me periodically. Although very sweet and smiley to me directly, during my treatment she belched repeatedly, huffed and puffed, kept leaving the room, and even answered her mobile when it rang. After 25mins she announced she was in a hurry to leave and that someone else would come and do my facial and with that she ran out of the room. There was yelling outside the treatment room, and a few moments later she reappeared mumbling about having to stay, and that she would do my facial now. I tried to explain to her that I had paid for a 60min massage, and that I’d only had 25mins but all of a sudden she couldn’t understand English, and I got so frustrated trying to explain, that I just gave up and let her procede with the facial. Again she had no idea what she was doing, she just kept rubbing layer after layer of the same lotion on to my face, and tweaking my nose. Worst salon experience ever, I’ve been more relaxed stuck in traffic! As I left I just had to laugh to myself, soooo bad!