H10 Hotel

Came here on a tour. Nice, modern hotel with nice attentive workers.
Marshmallow, champagne or mimosa greeting. Has full amenities. The rooftop bar is cute! The lobby is nicely designed and comfortable. You can walk 5 – 10 minutes to night life or restaurants. There are other mom n pops around as well.
The room is new and comfy. I liked the sauna! Breakfast buffet is awesome. Lots of hot and cold variety and complimentary every morning. It’s in a nicely designed restaurant with cool views. There’s an espresso maker that’s awesome too.
Really cool hotel!!!

Beautiful hotel. Nice sky bar with gin drink creations and a fantastic view of the Waterloo and London Eye. Rooms are small but, gorgeous and comfy

A truly excellent hotel.
So during my trip down to London I decided to give the H10 Waterloo my business because it was reasonably priced and was in close proximity to some of the tourist sites that I wanted to see. It also had a good reputation from what I could gather.
I would say that the room that I was given on the 6^th floor was pretty special. Floor-​to-​ceiling windows all-​around with a great view of London. Mind you, I just had a standard room. Another nice feature, the free wifi. This place had the best wifi I’ve ever gotten in a hotel ever.
The room comes outfitted with a safe box, alarm clock with iPod dock, mini bar, good TV, and everything you need for your computer. Bring an HDMI cord and you can connect it to the TV and work from that as well.
Also, the umbrella for free use inside the closet was a nice touch as well, because I did forget mine and had to use theirs. Glad it was there. The staff and housekeeping at this hotel are all professional, hard-​working people, who care about their customers.
During my 3 night stay, I always had a clean room and front desk employee willing to help me if I needed it. Even on the phone before my arrival they told me how to get to a closer tube station than I was going to in order to get to the hotel.
I was overall really impressed with the H10 Waterloo. I would love to come back again and stay here with family as I think my mom would really appreciate the location and the services that the hotel offers. I can’t say it enough. What an excellent hotel and well-​trained staff.

Spent 6 nights (via package tour deal) during our vacation in London. Good location, close to bus lines and transport if you need to go any direction. Good spot if you want to super close to South Bank. Request for high floors for great views. Rooms are good size, moderately clean (found hair in bed) and comfortable with usual provided amenities such as hair dryer, bath productions, towels et al. Standard coffee/​tea kettle in room. Crumbly packaged cookie provided which we avoided. Refrigerator available though smelled like graduate dorm room; needs refreshing.
Minus:
— It was high summer and the air control was challenging, it took some time for the air to cool down but once reached, temperatures are comfortable.
— Hi speed internet was great but please note that if you bring a Mac laptop, there seem to be trouble in signing the WEP password. There is no other way to resolve the issue during our stay. Felt helpless and unconnected to internet. Recommend to bring alternative computers if planning for business trips. This was one major knock off star.
— 3 out of 4 computers in the lobby was down and needed software updates. Basic functions if you need quick information.
— Customer service is erratic. It depends on how and who you connect face to face for requests.
Plus:
— Super great breakfast with all sorts of food available. One of the best we had. Do note that it does get crowded 9am onwards. Do NOT leave the table unattended if you are going for seconds (or thirds), as service start to take your table away for other customers. You might feel like an idiot when you realized the table is now occupied by someone else. This knocked off 2^nd star.
— Modern décor. Greeted with champagne, juice, candies and marshmallows (weird texture) by the front lobby.
— Close locations to few restaurants (Masters Super fish and chip) and laundry place (not advertised, on waterloo road, check for opening times)
Recap:
— There are some major improvements that need to be applied if h10 wants to continue biz in the high star hotel arena. We would stay @ this hotel if the price is slightly cheaper.

I stayed in a total of three four-​star rated hotels during my vacation in Europe and this was hands down the best! Clean rooms, a wide selection of channels on TV, and located within walking distance from the tube/​metro station with a variety of eateries (fish&chips, Indian, and a Nando’s, to name a few) nearby if you don’t want to venture too far out. The buffet breakfast will have you feeling like a royal! The spread is unparalleled to anything I have seen… from chicken wings to churros, yogurts, charcuterie, cheeses, smoothies, breads, bruschetta and more. Plates were cleared as soon as I’d return to the table with my seconds, and the front desk staff was patient when it came to giving us tourists directions. They also have a bar with an outdoor terrace that offers great views of the city, and when we were there they were having a promo for a free drink! Bravo H10, I wouldn’t hesitate to book here if I’m able to visit London again.

Stayed for two nights before traveling southwest. Couldn’t have asked for a better place to stay! We were up high! The wall is entirely glass so at night you can open the curtains and take in a beautiful view! Our stay included breakfast. It was so delicious — everything you could ask for was waiting in a large, elegant dining room. Never had hot chocolate like I did in London! Best memories made there. Don’t be discouraged by it being a ways down from the London Eye, Big Ben, etc. Everyone walks and it’s only a 10 minute walk! Safe and quiet. QUIET being the most important, as the hustle and bustle of London is mad! You’ll feel very relaxed getting back to this hotel!

An ok boutique hotel, badly let down by basic customer service.
During my one night stay I had booked a double with a city view. On arrival I was given a seventh floor room with no view and two single beds. I was, to be fair, promptly moved to the correct double room, but now down on the fourth floor. To be clear to anyone wanting a city view, you’ll need eighth floor or higher.
As I was only there for one night the view issue (completely ignored by the checkin staff — just read the reservation!) wasn’t a huge deal. Had I been there longer, I would have expected to get the room I had booked!
I also had dirty towels, and the too-​cool-​for-​their-​own-​good sliding glass bathroom doors don’t close properly. So be sure that anyone you’re sharing the room with is happy to catch a glimpse of you on the thrown!
It ain’t all bad though. The view from the eighth floor (wink wink) ‘Sky Bar’ is spectacular.

Great location, price and rooms. There is a roof bar and café for breakfast. Right near the subway lines and the sites, London Eye, Big Ben, etc.

A belated review for my visit around this time last year.
Very modern and minimalist hotel. Clean, simple, plus free wifi. Affordable prices, but a sure compromise on location and convenience. Not too much going on in the immediate surrounding. Also a 10 – 15 minute walk from Waterloo station (and probably another good 10 min to the Eye). I would thus argue this hotel is best during the spring/​summer times when walking around is more encouraged.
I am personally more of a explorer (walked from here all the way over to the City), so didn’t mind the distance. Would recommend if you are similar. If not, consider options closer to borders but expect higher rates.

Absolutely loved this hotel!!! It’s central location to the tube, London eye, WestMinister Abbey, Big Ben, Parliament Building and many more tourist attractions was awesome. It’s clean, cute, and very classy look and feel made the stay that much more comfortable being so far from home. We are already planning our next vacation to London with this hotel being our place to stay!!! Best of all the people at the front desk are awesome, always welcoming and always have a smile in there face. If you’ve never been to London and looking for a place to stay, this is the place for you!!!

So modern and chic! Loved everything about it! Will def look into more of their chains

Pros
cheap
Nice place
great restaurant and cool bar
free cava on arrival
free wireless
Cons
B area
15 mins walk to Waterloo station
Few local shops etc
Really slow elevator