Help Link

Leeds, United Kingdom

3

1 review

Accepts Credit Cards
By Appointment Only

Contacts

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Telephone:
+44 800 915 4321
Website:
www.help-link.co.uk
Address:
3310 Century Way Colton, Leeds, West Yorkshire, LS15 8ZB
Nearby public transportation stops & stations:
360 ftCentury Way Component 4000
850 ftCentury Way Thorpe Park
0.3 miSelby Road Thorpe Park Business Park
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Bussiness info

Accepts Credit Cards
Yes
By Appointment Only
Yes

Today

Today –
Local time (Leeds) 23:11 Tuesday, 27 May 2025

Business hours

Monday –
Tuesday –
Wednesday –
Thursday –
Friday –
Saturday –
Sunday –

Description

Specialties

New Boiler installation, service and repair. As a Which? Trusted Trader we have experience of installing gas, lpg and oil boilers throughout the UK.

History

Established in 1998.

We started life in a small Yorkshire town, and we’re now the country’s second largest boiler installer. Although we’re big — fitting over 20,000 boilers in the UK each year — we’re not too big for our boots. We’ve kept our down-​to-​earth local attitude, meaning you’ll not only get the best price, but the best service. We’ve built our entire business around quality of service, affordability and professionalism and are committed to energy efficiency. We only install ‘A’-rated energy-​efficient systems, working with leading manufacturers to ensure your home is fitted with only the latest, highest-​quality boiler.

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1 review of Help Link

No registration required
Place rating: 3
Rothwell, United Kingdom
Yes it’s true! a modern boiler does save you money so I’m glad we took the plunge.
I was also glad we chose Helplink as we were impressed by the pre-​sales service and by the chap who came to fit the boiler. It was a pretty big job as the boiler needed relocating but he worked fast and took care to minimise mess. What mess was made he cleaned up.
So all in all Helplink were heading for five stars but the boiler was fitted 18 months ago and last winter was very cold…
Our new boiler stopped working so we rang Helplink (we have a warranty) who asked me to check a few things and then told me that it sounded like a frozen drainage pipe and could I pour hot water over it. I pointed out that the boiler was in the loft and that the pipe was outside but they said that they had a lot of calls and could get to us for a few days. They again suggested climbing up and putting hot water on the pipe. They asked me to ring back if this didn’t work. It didn’t. The next suggestion was from a senior manager who asked me to SAW through the drainage pipe near the boiler and put a bucket underneath promising that they would be attending in a few days and would sort it out.
OK, I’m not a gas engineer and, although I was pretty sure I knew which pipe to cut I really didn’t want to risk it so I disconnected the drain outside the house and this solved the problem.
It’s a good job I didn’t cut the pipe as that was 8 months ago and they haven’t got to us yet!