Alwoodley Windows & Doors

please listen to my advice. do not use these cowboys. they have to change their name regularly in order to keep trading, currently known as «green deal» i’ve given them 5 stars because by giving them less the review doesnt appear on the search page. look at the 6 reviews behind this page, they have ripped a lot of people off and caused a lot of damage. you have been warned.

The company put double glazing in my house and it has been a disaster! The bathroom window is loose, there is not enough filler and sealant around the windows causing water to get in causing wet patches on the wall, but worst; the bay window was wrongly constructed and build so it cracked in half. My house was built in the 1930s and I never had a problem. Now the wall above the bay window is collapsing. I have taken this up with Fensa and it turned out that they registered the job under their old company name. I now have to take this up with trading Standards. I am having such a nightmare. Alwoodley have not been helpful and Mr Khan has been really rude. They have not honoured the guarantee I was given and I may have to take them to court. Do not use this company if you want trouble free double glazing and a friendly helpful customer service!

Made the mistake of NOT reading reviews before commissioning them to install windows and a couple of doors.
We have NEVER had a poorer experience from any one ever!
One of the glass panels in a patio door arrived in the wrong size TWICE! It’s been more than two weeks since the second wrong panel and we are still waiting for the correct sized panel to be installed in our patio door. (so one of the doors has had not glass in for the past 3 weeks)
On top of that one of the windows is also the wrong size (yet it was installed anyhow). If we hadn’t discovered that, we would have been left with not only a drafty but ‘leaky’ double glazing but now that we have discovered it, we are still waiting, in spite of our innumerable requests, for it to be changed but to no avail.
By innumerable I mean countless calls to alwoodley windows on a daily basis, visiting their office and then workshop over the weekend and waiting for two hours to be ‘heard’ by the person who could actually do something about it (i.e. the owner) STILL NOTHING!
Not only that, during all this extremely stressful time, we’ve also had several false promises that the windows will be fitted on this day that day. I have taken time off work on those days to make sure that work is done properly this time but no one shows up!
We have lost the builders who were going to finish the work on the building as they have started work elsewhere.
The customer service is absolutely appalling. Half the time the phone call gets diverted to someone who has ‘nothing to do with windows (she deals with solar panels) and can’t help at all’ anyway!
My advice: STEER CLEAR, I’d not even go near the dodgy solar panels.
Next step is to contact FENSA and see if they can help!

Excellent service, after an initial no-​pressure quote the windows were put in quickly as arranged. One window had a small crack after being fitted. I rang them up let them know and and the section was replaced without further cost or fuss.
Alwoodley Windows I highly recommend!

Used this company to fit double glazing throughout the house. Couldn’t have wished for a more professional job.
Strongly recommend on my experience.