Infoquest C R M

Specialties

International B2B customer satisfaction surveys.

The three most important attributes you need for a successful B2B customer survey are: —

High response rates

Lots of questions

Attributed feedback

InfoQuest has an average response rate of over 70% from hard-​to-​reach decision-​makers.

We can pose up to 60 questions and statements in the InfoQuest box.

And we tell you exactly who said what — for that all important key account relationship.

Visit our website for practical guides on who your most important customers are, sample questions and example reports.

History

Established in 1989.

Founded in 1989 in Connecticut, InfoQuest specialises inB2B (business to business) customer satisfaction surveys for medium and large enterprises where the target audience is typically «hard to reach». Posing up to 60 questions and statements in the InfoQuest Box, we have an average response rate of 70%.

The InfoQuest Group has conducted over 115,000 surveys in 77 countries and in 25 languages, on behalf of client companies located throughout the world.

Projects have ranged from global, multilingual surveys to local marketplace assessments; from surveys of direct customers to dealers, distributors, internal business partners, even employees. Along the way, we’ve worked with companies in over 100 different industries — manufacturers, professional and financial service providers, healthcare, software, consulting… the list goes on and on.

From the Fortune 100 to small family-​owned businesses, the adaptability of InfoQuest is without equal.

Meet the Business Owner

John C.

Business Owner

John Coldwell has been the UK Managing Director of InfoQuest since 2000. He has run post-​survey workshops for clients in America, Europe, Russia, Africa, Asia and China. Please see LinkedIn for more information.