This place is like the Twilight Zone. Every time I’ve been in I come out wondering what just happened and why my purse is about £40 a month lighter. It’s kind of like going to the gym to cancel the membership you never used and leaving with the gold membership instead. I’m ashamed to say that on one occasion this is exactly what happened to me in this branch of Phones 4U. After going into cancel my contract, I came out having managed to sign up for an additional contract and was then left paying for two. To this day I still have no idea how it happened but I fell for the sales pitch hook, line and sinker. I guess it must have seemed like a good idea at the time but I’ve put it down to a momentary brain malfunction. Needless to say, I’ve avoided the place like the plague ever since and would advise you to do the same — unless you want to be talked into something you really don’t need by some seriously sleazy operators.
Gavin M.
Place rating: 2 Edinburgh, United Kingdom
Mobile phone salespeople are a pretty tragic bunch. In their cheap suits and clip-on ties, these brylcreem soaked desperados often end up practically begging for your custom, especially if you’ve gone into the shop to cancel your contract. The constant pleading with me to buy a pile of worthless accesories, or to sign up for insurance that doesn’t actually cover anything, means I now prefer to go online if getting a new phone, ironically enough probably to the Phones 4U website.