Stephen James

Enfield, United Kingdom

2.6

5 reviews

Contacts

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Telephone:
+44 20 8344 0900
Website:
www.stephenjamesbmw.co.uk
Address:
1 Martinbridge Industrial Estate Lincoln Road, Enfield, London, EN1 1SP
Bush Hill Park
Nearby public transportation stops & stations:
380 ftHadrians Ride
580 ftBush Hill Park Library
920 ftLincoln Crescent
Categories:
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Today

Today –
Local time (Enfield) 22:22 Sunday, 25 May 2025

Business hours

Monday 8:00 am – 7:00 pm
Tuesday 8:00 am – 7:00 pm
Wednesday 8:00 am – 7:00 pm
Thursday 8:00 am – 7:00 pm
Friday 8:00 am – 7:00 pm
Saturday 9:00 am – 5:00 pm
Sunday –

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5 reviews of Stephen James

No registration required
Place rating: 1
London, United Kingdom
One star is too much! Gave car into get bodywork repairs and wheel. When I got car back, I kept getting loads of random intermittent errors on dashboard as well as service light when car had already been serviced not long ago. My car has mysteriously developed and electrical fault which is affecting it starting up. It’s a bit too much of a coincidence is all I can say. Obvious that something has been done or damaged. They were not helpful in resolving and were quick to put blame on car ecu. Did not charge £110 diagnostic as I was told I have to pay probably out of guilt. I do not believe these liars as all they do Is rip customers off and insurance companies. Second bad experience I have had so will never go back!
Place rating: 1
London, United Kingdom
Took my car for a servicing and NOX Sensor fix as well as Air Con Servicing — Air con stopped working after 2 months Stephen james trying to charge me £110 diagnostic fee… Waited for a call back for FOUR WEEKS — I CALLED FIVE TIMES. They also lost my service book and have not been any help in trying to find /​replace this. USELESS and TERRIBLE CUSTOMER SERVICE. Will NEVER go back there again.
Place rating: 1
London, United Kingdom
Worst service department ever. Went in to service my 2012 5 series under service pack, i was told it was serviced but after 30 days the engine oil light came back on and service light also came on i went back to complain about this and was told that it was because i drove too much? What the hell Im buying from a quality make because im planning to do allot of driving hence thats what cars are for but you cant expect a service every 4,000 miles? Horrible
Place rating: 5
Enfield, United Kingdom
The service centre were really helpful with a minor problem I had. I stopped by thinking they would ask me to book an appt but they checked it out and resolved it straight away. On another occasion they also washed the car. Another satisfied customer me thinks!
Place rating: 5
San Francisco, CA
Customer service is fantastic in the parts department, there is a guy called Rob that works there, he is very helpful and can assist all your part needs :) I’ve needed a few parts for my car recently and he has been very helpful on all accounts. Having been to other Stephen James, and this one has the best service.