User 2 Computers in Edinburgh, United Kingdom

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Telephone:	+44 131 662 9955
Website:	www.user2.net
Address:	4 South Clerk Street, Edinburgh, United Kingdom, EH8 9JE Newington
Nearby public transportation stops & stations:	270 ftKing's Hall 290 ftQueen's Hall 310 ftBuccleuch Terrace
Categories:	IT Services & Computer Repair Computers

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Accepts Credit Cards	Yes
Parking	Street

Wheelchair Accessible	Yes
Dogs Allowed	Yes

Today

Today	9:00 am – 6:00 pm Closed now
Local time (Edinburgh)	23:28 Thursday, 22 May 2025

Business hours

Monday	9:00 am – 6:00 pm
Tuesday	9:00 am – 6:00 pm
Wednesday	9:00 am – 6:00 pm
Thursday	9:00 am – 6:00 pm
Friday	9:00 am – 6:00 pm
Saturday	9:30 am – 5:30 pm
Sunday	–

Description

Specialties

User2 Computers specialise in all aspects of home and business IT sales, repairs and support. Service is carried out remotely, onsite or instore by our qualified and experienced engineers from our two Edinburgh stores. PC, laptop and component sales are backed by our free lifetime telephone technical support promise.

Our main fields of expertise are: —

Computer, Laptop, Printer, Parts and Cartridge Sales

PC, Laptop, MAC & Netbook Repairs

Screen, Power Socket & Motherboard Repairs

Custom Built Gaming and Speciallist PC’s

Business & Home IT Support & maintenance

Virus, spyware removal and Internet Security

Network & Wireless Design & Installation

Server Design and Installation

Data Recovery & Online Backup Services

Laptop batteries and power supplies

Cables, Cartridges & Consumables

Website Design & Hosting

Cloud data backup and email services

PC & Laptop Rentals & Leasing

FREE in store advice

FREE Local Onsite Business IT Consultation

FREE local home call out

History

Established in 1997.

User2 opened it’s first Edinburgh store in South Clerk Street close to the University to supply the ever growing demand for new and refurbished PC’s and laptops. As well as computer hardware, parts, printers and consumables, changes in market trends have meant that our support and repairs services have expanded greatly over the years. In particular the server and network design, installation and support team is always in demand. Other services are IT hardware leasing and rentals, broadband provision, internet security and data recovery. The Goldenacre store was opened in 2008 at Inverleith Row, Edinburgh with the same philosophy for customer service and care.

Our services now include managed and cloud based solutions such as hosted exchange email, cloud based data back up and in house web design and hosting.

The current range of products and services ensure User2 can provide a complete home and business IT design, build and support package.

User 2 Computers also recommends

User 2 Computers

IT Services & Computer Repair

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User 2 Computers says,

«Excellent range of computer parts and IT services on the north side of Edinburgh»

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6 reviews of User 2 Computers

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Jan A.

Place rating: 5
Edinburgh, United Kingdom

I have had several problems with my laptop including overheating when the fan broke. The staff at User 2 are always very respectful and helpful. When the fan broke they ordered the part and fixed it. I wouldn’t go anywhere else.

Rezzi I.

Place rating: 4
Edinburgh, United Kingdom

I went to User 2 Computers to have my laptop cured of whatever ailment was causing it to be so temperamental. Initially they found 30 viruses on it, and a further 40 by the time they were done with it.
Thankfully, it worked perfectly when i got it back, and although I would have had to pay extra to have my files backed up, I had so little on there the staff kindly did it for free. In the end, and thanks to my student discount, I ended up paying around £80 for the whole job. Which did hurt a bit. One thing I would appreciate would have been an upfront price, because they charged me for the amount of time and workmanship needed for the job, rather than giving me a proper quote.
My laptop is doing much better, and they did reinstall a new operating system for me, although they were a bit stingy and wanted me to pay for the anti virus as well. Or maybe I’m the stingy one, I dunno.

Mark W.

Place rating: 4
Edinburgh, United Kingdom

User 2 Computers is situated in a prime location on South Clerk Street, a busy thoroughfare that means it is well on the radar of students and residents alike. Like many independent computer shops, they offer a range of services — from sales of new and refurbished PCs, accessories and peripherals; to repairs and upgrades.
I was almost forced into using this shop when my old laptop became overrun with viruses and spyware due to a poor choice of antivirus software on my part. A quick search online revealed this to be the closest to where I lived, and so I paid them a visit.
Their repair team were able to successfully restore my computer back to full health in a few days, and were also able to recommend a better antivirus product. I found the staff to be helpful and attentive, taking time to explain the repairs in detail, as well as providing useful advice about how to avoid a similar situation in the future.
Although the shop may appear small from the outside, the website belies the fact that this is shop that can do a lot for you. I don’t regret using them at all — after their work, the laptop ran for another 3 years. I have recommended them to my friends, and I would commend them to you! A great alternative if you want to avoid the massive national chain stores.

Jonny L.

Place rating: 3
Edinburgh, United Kingdom

I first visited User 2 computers when my old desktop stopped turning on. Within a couple of days it was fixed. Great and amiable service.
I later bought some computer parts here and was equally satisfied.
User 2 Computers sells computers and various computer parts as well as offering checks and repairs.
You will get better service at User 2 Computers than Curries and Comet. You certainly won’t be conned into buying a £800 pound machine just because your old one won’t turn on.
The shop is also in a good location for students. So if your univeristy computing team won’t repair your computer properly, try popping into User 2 Computer. You may even find yourself coming away with the free advice you needed.
I have found that parts can be considerably cheaper online, the only off-putting point. But if you don’t know what you’re doing, visiting somewhere like this is probably going to be a safer bet.

Baxter T.

Place rating: 4
Edinburgh, United Kingdom

A good shop where the staff will custom build a PC to your specifications e.g. case, memory, hard disk, graphics card etc.
There’s not too many places in Edinburgh that provide this service, so it’s useful if you know exactly what you want.

Marcos

Place rating: 4
Edinburgh, United Kingdom

A very friendly and helpful local computer store, although its a very small shop the staff are very helpful and would even order things in that they don’t stock for you. any problems or need advice about computers, laptops, printers etc then i’d recommend this place