Deerness Boarding Kennels & Cattery

I made a visit here to see about volunteering in my own time to help out, and as a prospective customer to board my dog for holidays.
I was shocked to discover myself being lectured and almost ‘told off’ in a way by the owner. He was one of the most condescending and unfriendly people I have ever come across.
Apparently being 21 and currently studying animal care with sufficient experience of domestic animals, particularly dogs, their husbandry, behaviour, and cleaning practise, had no sway on this man.
He continued to speak to me as if I was half my age with no idea of what it means to work in a kennel.
He had literally NO customer service manner at all and was downright rude.
I honestly felt threatened by his manner and the degrading things he was saying to me, an innocent person offering to help.
‘Can you use a mop or clean windows? I bet your COLLEGE doesn’t teach you THAT?
When you start here, you have to be prepared for us to say ‘We don’t want you!”
You gotta be in sensible attire, you don’t see any if US here in anything else do you?‘
And many other statements which felt like subtle attacks and insults.
I entered Deerness Kennels happy, ready to lend my time to help out, as well as considering to use them in the near future.
And 10 minutes later, I left quite shaken and upset, intent on never going there to volunteer or board my dog.

Purely a money making business, £75−00 TO PUT ONE IN AND A £125.00 TO TAKE ONE OUT They dont do any checks on people wanting them, or any follow ups to see how a dog has settled, sometimes these poor dogs are in and out like yo yo’s This would not happen if they did proper backround checks, and really stressed to people how vunruble these dogs are and what a comitment your taking on in rehoming a rescue dog, they send dogs out one day after being spayed these dogs are frightened and alone what should be a place of salvation for them turns into a living nightmare for them. sometimes you wonder if it would be kinder to put them out of there missery (at least it would be quick), one puppy are friends rescued was in a terrible state (you could see its ribs and pin bones) IT WAS IN A DREADFUL STATE!!! Believe it or not this puppy was only being fed once a day!!! My friends took it to there vet for a checkup and it was found to be grossley underweight and extreamly dehydrated. The management dont want to know, when my friend complained the man could not get rid of them quick enough.(THAT SAID IT ALL!!!) SADLY TO HIM ITS RECUE DOGS ARE INCONVENIENCE, BUT FOR THE LEAST OUTLAY ON HIS SIDE, THESE POOR DOGS ARE NOW HIS BREAD AND BUTTER.!!

Very unhappy about this place!
I have found owner to be very unhelpful and unfriendly.
I feel that the business is purely for profit and not at all for the animals themselves.
Focus is on boarding rather than rescue side of business. Rescue dogs appear to be an inconvenience to owner.
I have used many similar services over the years, and will never use this place again.