Thorntons

Although we all know that all Thorntons sell the same products, each shop can have a very different feel to it; just like any chain store. So I’m reviewing this store because I was particularly impressed with the standard of service, among other things, in this branch.
This is a very nicely kept store. Everything is always neat and tidy and fully stocked, and the window displays are some of the most charmingly precarious that you’ll see on a shopping trip around Cardiff.
But the best thing about this place are the staff. I went in recently trying to find a present for a friend. No nuts, no Belgian chocolate, no dark chocolate, no Turkish delight, no marzipan, no chocolate ‘flavour’ things (chocolate itself was okay). So there I was with my long list, and instead of laughing or being unhelpful, a staff member was swiftly assigned to me and I was aided, in a very friendly manner, in the chocolate selection process.
Thank you Thorntons, and may your products continue to be yummy.

What I particularly like about this Thorntons is that they always have plenty of offers on their chocolates. They also have a good mix between the luxury and the cheap and cheerful. Plus they also sell ice cream (yummy)!