Visited on Saturday evening. The décor is a little off-putting(green and pink) — not very contemporary. The walk upstairs to the toilets is not pleasant and badly needs decorating — the stairway and landing felt grubby although the toilets have clearly been decorated fairly recently so no complaints there. The food was reasonably priced and nice enough. However, my friend found some plastic wrapping in her starter which we pointed out to the waiter. He said it was from the salad packaging(we’d figured that our ourselves) but offered no apology. We couldn’t finish our mains so asked if we could take our remains home with us. When we got the bill we noticed an extra charge of £2, the waiter told us it was for the containers used to take the food home in. I didn’t think that was reasonable especially considering the plastic bag in the starter, and pointed out I was expecting not to have to pay for that starter at the very least. He said that he had already told us the plastic was from the salad wrapping, as if that made it ok. The bill was about £40 so I said I would pay £35 and leave my number if the manager wanted to speak to me about it. Apparently the manager was in the back kitchen, but clearly had no interest in speaking to an unhappy customer. They were obviously happy for me to leave unhappy! I’ve heard nothing since. Only one of the waiters seemed warm and friendly the others were pretty nondescript. My advice to this restaurant is if you have an unhappy customer then you need to at the very least apologise, and do something to rectify the situation if you want them to return. As neither of those things happened I won’t be…
Rebecc
Place rating: 5 Cannock, United Kingdom
We’ve been to this restaurant a couple of times and also used their takeaway service. The food is very good and at reasonable prices. The staff are attentive and very welcoming :)
Katyhe
Place rating: 4 Cannock, United Kingdom
very friendly and welcoming whether eating in or out, food is always delighful, never a bad meal although eating in always seems nicer. doesn’t look much from the outside and would benefit from and internal facelift but really that isn’t the be all and end all for a good local eatery.
