McDonalds

Yep– I’m an American reviewing Mc-​y D’s. But sometimes you just need some McDonaldisation to know that all is right with the world. I frequent fast food very infrequently but there’s something about biting into those crisp, hot, perfectly salted fries that screams «COMFORT!» I especially like popping my head in McD’s in random countries to see what specialty «country-​item» is on the menu– curried lamb in Scotland? Saimin and rice in Hawaii? Sweeet!
This location recently got a makeover and is shiny and buffed to spa-​like tranquility. You can’t really say anything about the food– because, come on, it’s McDonalds; the genius is that it tastes the same everywhere. The service is pretty much the same as anywhere in Britain that employs disinterested teens– sullen and can’t be bothered. But they get a 3 for the new parking docks where you wait for your food to be couriered to you after you’ve gone through the drive-​thru (which to me defeats the entire purpose of «drive-​through» but what do I know). Beats parking in the first spot you can find in the teeny, always crowded lot and watching while the poor bloke designated runner for the day tries to find you. You just know that the order taker purposely tells them the wrong make and model of car to have a laugh.
Efficient, consistent and sparkly. Sounds like a good recipe to me.

this mcdonalds is quite big and very neat. it can get quite busy at times which is a little off putting. the staff are always on their feet running around to meet everyones needs. the food is always excellent quality and very enjoyable for me and my children. the toliets are always in good condition

McDonald’s in Burnley centre is quite a large restaurant however a large part of the seating is downstairs. During the week they become very busy at lunchtime and I have found myself not able to get a seat. There is also only one toilet which serves as the disabled toilet and baby changing room on the ground floor, the rest are downstairs. The toilet on the ground floor is a little to close to the kitchen for my liking but it is kept very clean whenever I have been there.
The staff are helpful and polite they always help opening the door, and carrying the tray as I have the pram with me. The food is the normal McDonald’s standard and the restaurant is kept clean even when they are busy.

This is essentially a drive thru restaurant. But it does have some seating. Because it is on the outskirts of Burnley it doesnt get as busy in the restaurant as the main one does. The drive thru can be very hit and miss as some days you can get everything you order and make a quick get away and others the wait can be interminable. I’m sure this is normal with most drive-thru’s so nothing exceptional and it doesnt distract from the fact its a good well run restaurant