I joined this practice when I first moved to Kings Heath and I’m still there, over ten years later. They have seen me through two children, some fairly major illnesses and I have been very pleased with them. I like to shop around for things like this and I’m probably a nightmare of a patient as I want to know everything and question anything if I’m not sure or happy. I always feel listened to and involved in any treatment I’ve had. When the GP’s look information up, they show me what they’ve found and I feel confident that they’re giving the best advice they can. As a mum I have been vey happy with the help I’ve received from them. We’ve turned up quite a few times with various worries and hey have always made us feel at our ease and never made us feel silly for bringing our children along. They are also brilliant at phoning you back. Sometimes I don’t want an appointment but am just looking for advice and if you phone and ask for a GP to contact you, they will. They spend time with you on the phone and are very thorough. From talking to other parents, I think we have a very good surgery and I would recommend.