Apple Store

All computer shops should be like this. Products to use and experts you can ask questions to. I never bought a product here but regarding the shop experience it great. #SteveJobs

Having been an Apple consumer for about 6 years now I can hardly believe that I haven’t reviewed the Apple Store in Victoria Square?!
Over the last 6 years I have had various problems with my Apple products, from stuck keys on my old MacBook to a smashed screen on my iPhone but my first port of call is always the Apple Store. Strangely I haven’t actually ever bought anything from this store, my visits are usually Genius Bar related.
Every time I have been in the staff have been helpful and if they haven’t been able to fix my problem or repair my device they have given me good advice. There’s usually a long queue to get seen by one of the Apple experts but there’s a handy online booking system that allows you to get a time slot to sit down and chat with a staff member.
This is one store in Victoria Square that is always busy — you never walk past and see staff member chatting — you usually see blue human shaped blurs rushing about the store.
Whether you’re a fan of Apple products or not you can’t fault their staff who in my opinion are excellently trained and always up for a chat about your product.

My husband and I were on vacation in Ireland during the month of May 2015. We spoke with our cell phone provider prior to the trip and were told that by paying extra we would have service in Europe including Ireland. Upon arrival in Ireland our brand new I Phone was not working. We visited the Genius Bar at the Apple Store and spent over an hour with a very helpful staff member — Gemma Clarke. We were quite exasperated but she was both professional and knowledgeable and after determining there was no problem with the cell phone assist us with our call to Sprint Help Desk. The problem was ultimately with Sprint and not the I phone. Gemma listened patiently, offered appropriate and timely suggestions. She also called over another staff member who was an in-​house expert on cell phone problems. Both of them made every effort to trouble shoot our problem and never once did we feel that we were taking up their time. I would highly recommend the Genius Bar at this Apple Store and kudos to such an excellent work staff!!!

Came here very recently for the iPhone 5 launch. Queued up for a very long time in the freezing cold to be one of the first people to get it.
The store itself we didn’t get to explore so much but they seemed to do a pretty great job with the space given to them, definitely not the biggest Apple store I’ve ever been to. Staff were very friendly too, we had at least three different staff members come up and ask where we came from, how long we were standing in line for and make just very general conversation.
They all ran out to the queue, cheering and hi-​fiving everybody at the 8am opening time, but to be honest, about 90 percent of the people were either too tired, too hungry or to cold to be a upbeat and cheery as the staff.
The whole experience is one to remember but don’t think I could ever do it again. It barely scrapes the four start from me to be honest. It’s difficult to get the proper Apple experience in a non american store. There’s just something about it.

Dublin really needs a dedicated Apple store like this one, and not just licensed resellers. The Apple team at Victoria Square are awesome. They deal with throngs of people from the moment the doors open in the morning but are always attentive, friendly and never make you feel like a halfwit by asking simple questions.
I bought a Mac Book Pro there a year ago. The girl who looked after me was incredible. Much more of a product advisor than a sales person. In total it took about 1.5 hours to build the Mac I wanted to spec. I was changing over from PC to Mac so she gave me heaps of quick tips and training. Ultimately, her personality and ability to make me feel at ease closed the deal, and I also spent more than anticipated as I signed up to their ‘One to One’ tutorial programme, bought accessories and software there and then. And also an iPhone the next day.
I still visit everytime I’m in Belfast. It’s one of the things I look forward to most about a trip North.

Having gone out with an Apple geek in the past I have heard enough about Apple to do me a lifetime. I have since banished this boy, but I did quite well for myself having acquired various expensive Apple products like laptops, iPods and headphones for my 4 years of services rendered! Result!
Most recently a computer, the aforementioned ex bought for my parents broke and I had to go about getting it fixed in the Apple Store in Victoria Square.
Although you have to wait a lifetime on the phone to get through to the technical staff, once you do they are really helpful.
They are really efficient and even offered to wipe the hard-​drive for free, which was really cool of them. Unfortunately that didn’t work but they are reinstalling a new hard drive for £170, which is pretty reasonable I think.
The guy, Ross, was really cool and friendly and explained me what was up with the computer through analogies about record players! It worked though! I’d recommend asking for him for any technical queries.
The store itself is pretty cool, clean, slick and white and a bit clinical. I’m not really into gadgets and would only come in here out of necessity. I have to get a new iPod soon after a housemate drowned mine in a pool of water (iPods can’t swim!!) and know I will be looked after by staff.

Apple really has marked it’s place in society with stores like this! No longer are they that ‘other’ brand of computer and ever since they release of the I-​Pod things have gone global!
It is now cool to own an apple product.
You are not cool or trendy if you do not listen to I-​Tunes on your I-​Pod.
The I-​Phone is the only phone.
I-​Pad.
Nuff Sad!
Well, this is what they and society would have you believe. In retrospect they products are ridiculously overpriced for what they are and are often plagued with ‘technical’ issues.
I still want the all though.
Shallow much?