This hotel is comfortable and the rooms cosy. Heating is good and there is decent wifi. There is no room safe. They have both a heated indoor and an out door swimming pool. Staff are very pleasant. Breakfast is standard English breakfast and is served buffet style. The chef cooks your eggs to order. Take as many sausages, bacon, mushroom, baked beans as you like. But I was disappointed to see a £3/-charge on my bill on check out. Our room rate included prepaid breakfast. One morning we had to order breakfast. I asked for an omelette and One sausage. I was given 2 sausages and charged £3/-for the sausages! What I object to was that I was not warned about the extra £3/-for 1 sausage! Then to hide it in my bill is disgusting! This is NOT best practice. Charge if you must, but please warn your guest first. I still had to pay the £3/-for 1 sausage. Be warned check your bill carefully!
Alex L.
Place rating: 4 Worcester, United Kingdom
Very good hotel with decent wifi and access to it throughout the entire hotel, which is good. The rooms are a bit on the small size and small doors, but have enough space to do everything. The restaurant area is modern and clean with a large menu choice from Cod and Chips to Steak and a child’s menu. The hotel has two nicely sized swimming pools and lounging chairs and also a leisure centre. if it is a rainy day a games room is also in the hotel with a pool table and Wii. Overall a good choice hotel, 4 stars!