1953 Retro & Chic

Beautiful and very small vintage shop in the middle of Amsterdam. This place sells many treasures. They have lovely dresses and nice shoes. It’s fun to have a look even when you don’t buy anything.

I am not a fan of this place. Here is an example of a business with no tact when it comes to professionalism. Although you will find a slight few business here on the bottom of the tootle pole when it comes to professionalism and customer service. I would say it’s so unfortunate when one bad apple can spoil the whole barrel. However, I try not to let the bad apples spoil it for the businesses that are great and excellent at customer service in Amsterdam.
For example, today I ran across this business, which was very unprofessional when it came to customer service. The person in customer service was between down right rude and unfriendly. Here is a little FYI: for these type of business and people that eventually can lead to less sales.
When someone is attempting to patronize your business, please attempt to show a little bit of courtesy. What comes to mind when I think of these type of business is that you don’t need an MBA to know that customer service is essential. For instance this business is designated on a popular tourist street. So you would think that they would have a little bit of etiquette when it comes to customer service, but unfortunately that is strongly not the case here.
Staalstraat is one of my favorite streets to shop on, so I can tell the difference between what is typical in this area when it comes to customer service. Never the less, I refuse to let one bad apple on this street ruin it for everyone around it. I still adore shopping on this street and will continue to shop, but I will have no problem neglecting bad business that are a classic example of no-​nos in the area of customer service.
P. S. Listening to customers is the most valuable thing a business can do. Have a great day! :)