Very nice old Spanish colonial style with modern updates. They have big rooms with cushy beds and nice comfy sheets. The windows have two blinds, one for blocking out the light completely and another for privacy from the courtyard below with pool and seating. The pool wasn’t big but had several shelves of levels of depth. It had a fountain in the background that provided some peaceful ambient sound. The lounge chairs has fresh towels for drying off, though when many people come and go they can be depleted fast. The bathrooms were spacious with an open shower and a hidden toilet but no door separating it. The amenities were nice and were nicely stocked. There was a mini fridge which was locked, and a coffee maker but only one bottle of water for making a brew. Staff was pleasant and helpful in getting a taxi driver to take us to Uxmal and back for the day. Not the fanciest Intercontinental, but still a nice hotel.
Brian B.
Place rating: 4 Oceanside, CA
Nicely equipped rooms and great variety for breakfast. Staff was courteous and it was a good experience. Within walking distance of several places to eat(thanks Unilocal for the suggestions) and the concierge has several organized tours available. We went with one of the taxi drivers to Uxmal — a bit cheaper than the organized tours, especially if you’re in a group. Overall, good hotel.
Alexia L.
Place rating: 4 Mérida, México
Conocido por muchos yucatecos como el Villa Mercedes ya que adoptó el nombre de presidente intercontinental hace pocos años, cuando se volvió parte de esta cadena hotelera. Yo lo he pisado dos veces en toda mi vida. La primera cuando fue mi primera comunión, y mis padres decidieron hacer la fiesta en uno de sus salones, y hace unos días en una rueda de prensa de la Segunda Jornada de promoción y protección a los derechos Humanos que se está llevando a cabo esta semana. El hotel tiene valet parking sin costo alguno. El lobby es amplio con ventanas enormes al fondo que dan a la piscina. A la derecha está la recepción y a la izquierda el restaurante«frutas y flores» donde se sirven desayunos y comidas buffet; el servicio del restaurante no es exclusivo de los huéspedes del hotel. Igual, a la izquierda hay un pasillo escondido que te lleva a los tres salones del hotel, utilizados principalmente para conferencias, talleres, o ruedas de prensa. Creo que es uno de los hoteles más bonitos de la ciudad: elegante, conservando rasgos de la arquitectura colonial.