Playa Grande Resort

For my first Cabo San Lucas vacation, staying at Playa Grande was a hit. Came here with my family, and we all enjoyed our stay here, never really had any issues. We stayed for a quick weekend trip, Friday — Monday, (5) of us fit in a one bedroom suite. Check-​in was very easy. After checking in, I was directed to the «Hostess» and from there I would get my free welcome drink tickets. Well the hostess is more of a sales person asking me to join a timeshare presentation. Even though I did not sign up, she was still very pleasant. We were told that a bellboy would then take us to our room, but no one was around, so we found our room ourselves. We were on the 4^th level so had some great views of the beach and the pool area. Water pressure was fine, AC worked great. Only thing that gets me is when hotels don’t offer free wifi to hotel guests, cost is $ 13/​per day and only (2) devices can connect. The service at the restaurants were pretty slow both times we ate there, like snails pace slow. But maybe that’s just beach life. Even though the hotel is located on the beach, you aren’t able to swim in it. The current was pretty dangerous. The pool was great! Loved just lounging by the pool. Hotel is located across the way from the marina where you can catch water taxis or party boats. You can walk into town from there, but most times we just took a taxi. Cost about $ 8 to get to the center. We never had anyone call our room to get us to go to a presentation, which is great. Easy hotel to get to as well, every taxi driver or shuttle driver knew exactly where to go. Check-​out was easy as well, however check your bill because they tag on an «optional» donation to a local charity, you’ll have to ask them to remove it if you wish. All in all, I’d definitely make it back to this resort!

We just got back from a very nice 7 night vacation. My husband and I booked a 1 bedroom suite, and stayed in Playa Grande. This was a last minute trip for us that we used RCI points for. This hotel is not for everyone. It is loud and fun, but exactly the environment we were looking for. If you want something more quiet, try another Solmar property. Their entertainers are amazing, and the staff is very accommodating.
They hosted aqua aerobics every day at 11:30am, which seemed like a blast. And they also had additional fun poolside activities like trivia and tequila volleyball. We were excellent spectators.
We purchased a 3-​day all inclusive dining and drinks pass and it delivered. We went to a Mexican fiesta, lobster night, and beach party. Their parties were welcoming and fun, and the food was fresh and delicious.
Here are some tips:
1) It’s far from the airport. $ 80+ private cab or $ 17 shuttle. The shuttle sounds like the clear choice right? But we were the last hotel on the stop and it took 2 hours and 45 minutes vs. a 40 minute private cab. You can book accommodations through the hotel, but they would not give me a clear yes or no answer that they would pick up additional guests and could not confirm how many stops it would make. We took a private cab back to the airport because I wasn’t confident we’d get there in time, and why do I want to spend nearly 3 hours in a car for a 2 hour flight?
2) The beach (when we were there Memorial weekend) is not swimmable. Think 6 ft. waves crashing into the shore. If you want a swimmable beach, look elsewhere. But they have at least 3 insanely large pools.
3) If you want all inclusive, this has it all.
4) Additional restaurants to try: The Office and Edith’s, both a cab ride away, about $ 12 fare.
5) The town is walkable and I felt safe there. The marina is also walkable and nice and I also felt safe, but the amount of posturing for marine activities was annoying.
I really enjoyed my time here, but the amount of partying and loud entertainment is not for everyone. Also, I wish I was able to get into the ocean for a nice swim. Regardless, it was the perfect place for us at this time.

We visited La Playa Grande resort in Cabo San Lucas for 7 days during the middle of April and we loved every moment. Not only was the resort beautiful and full of activities the staff was beyond amazing. Inside the lobby bar by the entrance we had two amazing servers (fermin and Fernando) who provided an excellent experience. Also Ernesto by the pool and Martin inside the steakhouse were fantastic! Then only complaint was the lack of change for American money. Can’t wait to go back!

Gorgeous property, amazing staff, service is impeccable, food is the best! The spa is heavenly, best massage and service I’ve ever had.

The fact that you have to pay to use the gym facility and mini golf is absolutely ridiculous ! I paid 500 bucks a night and the mini put golf isn’t even included? What a joke !! Need to fix asap or else I will be taking my money somewhere else

Elevators are TINY. Can only fit 1 big luggage or 2 small luggages with 3 people.
I liked the rooms though, and one of the bathrooms have a huge shower/​tub where like 6 – 8 people can fit in! haha.
The kitchen supplies you with all the necessary items to cook, and utensils/​glasses/​plates. There is also a full-​sized fridge with ice cubes ready for you in 2 ice trays in the freezer.
Downside: no free water in the rooms and the rooms are not sound-​proof at all. You can hear the people upstairs very easily and their walking/​stomping. I had a difficult time sleeping when I stayed here.
Breakfast here is pretty good– if you have the breakfast plan included with your room reservation, you get the All-​American breakfast option in their menu. If you want anything else, it’s an additional $ 5 charge. The All-​American was more than good enough, and the service was great!

The short: THIS IS NOT A HANDS FREE VACATION SPOT! The service at this hotel is closer to a zero than 3 stars, but for a family vacation with kids (9 – 13) the resort has lots to offer in terms of activities in and around the pool. There were a couple 20somethings running the pool volleyball games and getting the crowd pumped, lots of fun. There’s also a mini golf course on the grounds that the kids enjoyed. The front desk is a nightmare, to call this staff ignorant is a huge understatement, they’ll be of no help so don’t bother, go straight to the «concierge» with any requests.
LOCATION, LOCATION, LOCATION… IF you’re not big into walking and bar/​restaurant hopping or you content with being at the resort ²⁴⁄₇ there are better places to stay in Cabo, BUT if a quick walk to a couple dozen bars and restaurants is your thing, this location is unbeatable. You’re a couple ramp climbs away from the Marina and downtown bars.
ROOMS: We had a luxury suite, very clean, house keeping showed up twice a day. late morning and turn down service. One of my boys used the couch as a crash pad and the other used the murphy bed. Housekeeping made the couch up every night with fresh sheets and a couple pillows. 2 full bathrooms, good water pressure and heat. it’s the small stuff sometimes what can I say.
In my opinion they should scrap the kitchenette in a couple units and put a small seating area and a couple full size sleepers in there and make it a proper 2 room suite. Now this is part of solmar resorts and our last night we strolled the grand solmar, which seems to have the same room layout, but it’s plush.
HOTEL FOOD:
Breakfast Buffet was really on the better side of OK. Omelette station, fresh fruit, memossa’s, good cofee!
Pool food. hit and miss. the fried chicken strips for the kids worked well. had a good round of pizza and tacos one day, crappy the next. Guac and chips were always good, salsa was fresh, ceviche was good too.
OVERALL, if you like a little noise during the day (from young and old folks alike) if your kids like pool activities and beach combing, this may be a good fit. If it’s just you and your girl/​wife/​mistress there are MUCH MUCH better places to stay in Cabo.
* There are a lot of timeshare middle age older drunks on site. most of them are funny and harmless, a couple are just mad old farts that think they own the joint. like all of it.
having said that I heard that there are some screaming deals on VRBO. A couple next to us picked up a unit for $ 1300/​wk same unit, same layout that I booked through booking for mid 3K, actually closer to 4K. so check that out fo sho…
*I would go back especially for a couple thousand dollar discount thru vrbo. BUT I think I’ll do the Grand Solmar next time around.
*If you’re a Cabo first timer who demands service & attention to detail, but the Marina/​Downtown party thing sounds cool. pony up a bit more scratch and stay at Capella Pedregal, way chill, great service!

I don’t think I’ve ever given ANYTHING a one-​star review in my life. But my time at Playa Grande merits it. Everything about the experience was not just bad, but completely detracted from what was supposed to be a «vacation.» First, I got charged $ 124 for a $ 12.49 bill. They fixed it, but took about 20 minutes to do so. Then there was the constant harassment to buy an all-​inclusive meal plan for a minimum of 3 days when I was only staying for two days. When I say harassment, I mean multiple calls to the room, requests to come to the front desk only to be asked to come back later when a different manager was around, and interrogation by members of the wait staff about half of the time I ordered any food. But the final straw was when someone (no idea who) forged my signature on two bills for food and beverage that I never ate. Then, upon confronting concierge about it (I also got harassed for these being two «unresolved» bills), one of the managers told me I was lying in the middle of a crowded check-​in area when I told him the signatures were forged and they weren’t even my bills. Absolutely appalling.
They ultimately removed the two charges after another 20 minutes of conversation and doing some signature analysis (true story) but did absolutely nothing other than offer a hollow apology. The least they could have done was offer a complimentary shuttle or beverage– but NOTHING. I estimate the logistical hassle took away a total of 2 – 2.5 hours over the course of a 60-​hour trip.
To say this was a horrendous vacation experience would be a massive understatement. The entire trip, I felt uncomfortable and anxious. I have never in my life experienced anything close to this at a resort before. I will most definitely not be coming back here, and it will be the last place I recommend to anyone I know visiting Cabo San Lucas in the future.
Best of luck to anyone staying at this resort. I think most of the staff members are well-​intentioned here, but this is not the place to come if you’re looking for an actual vacation.

The Ridge is very cool stayed there 2 years ago and hope my room will be the same in March April stay 2016, pool is lovely and bar very friendly, can’t wait for this next trip

I am not much of a reviewer but like any other person when you experience the best and worst, you have to share the experience. Playa Grande is a beautiful: resort (but that is it!) The resort is located right next to the Pacific Ocean and Marina so location is perfect, but like I said before, location and grounds are the only thing this place has to offer. (Which is why I give it only 1 star)
I came here with my boyfriend, expecting a relaxing vacation, upon our arrival we were greeted by a very UNPROFESSIONAL & UNFRIENDLY staff member (Diego) it was about 9PM when we arrived to the hotel so the lobby was not busy at all, he was chatting with some co worker, until finally he decided to recognize that we needed service. He then proceeded to tell us that somehow our reservation was never received and that the hotel had no record of it. Therefore, he couldn’t give us the same rate we had already paid for ($ 1000 dlls for 3 nights, which was already paid for) he told us that there were taxes that needed to be paid for etc. etc. hidden fees summed up to be 20% of total bill. Upon giving us our new total $ 2168 dlls he then proceeded to make the conversation longer, until he ran out of excuses. I was honestly upset and frustrated with his service & attitude so I asked to speak to his manager. When I asked that he smirked & laughed in my face telling me that management would tell me the same thing (by this time it was 10:15PM). When the general manager came out she was very nice, she told us she would go ahead and give us a room to settle in since it was late & that we would settle issue in the morning. The next morning we went to reception to settle issue and we spoke directly to manager (Diana) she was very polite & professional, she explained that sometimes reservations aren’t sent immediately & that had probably happened. She then told us that she would make it better by offering us a better deal than the one we had ORIGINALLY paid for: $ 474 a night plus taxes ($ 1706 total, on top of our original $ 1000). We were done with all the arguing and went ahead and said OK to it, since literally there was nothing else they were wanting to do to make our situation better. After that we were given a smaller room than the one we paid for.
Long story short, this place is NOT WORTH IT AT ALL, Cabo has dozens of other hotels that exceed better customer service. This place was a total joke. If you are not a time share owner they will treat you like they don’t need you, and make you feel like you never want to EVER come back here again. Service sucks, not only by front desk, reception or waiters but by all staff inside hotel.

We just returned from a family vacation at Playa Grande, and I only have good things to say about it. The check-​in and check-​out process was quick and painless, as was the free parking just steps from the front entrance. Our room was a spacious suite, with a king bed and a pull out queen sleeper sofa, and a very spacious bathroom. A word of caution about the bathtub though — it has high sides, with two steps to get in, this was a bit of a challenge for my young kids, especially after a bath/​shower (could also be an issue for an older person). The décor of the room was tasteful and the view from the balcony was fantastic. The resort itself was well-​maintained, with direct beach access and a good selection of pools and a large hot tub. There was an adult-​only pool, which helped manage my guilt about my noisy, water babies. Another highlight is the coffee shop/​booth just outside the lobby, with a to-​die-​for cappuccino. I would go back just for that. The beach is not the best, with a steep sandy slope and big waves. The resort is well-​located in the downtown area, close to restaurants and activities. The staff are friendly and helpful. The food at the resort is not great, but ok for the poolside and they do have child-​friendly options. Definitely a return destination.

We have been coming here for the last 10 years. We especially like staying up on the Ridge because it is oquieter and more exclusive than the rest of the resort. We also like the gym facilities as it has just about everything you would need.
The only reason it doesn’t get 5 stars is because of the customer service. Don’t get me wrong, it’s still better than most resorts in Cabo. It’s just that you need to flag down a server more often than you should have to. If you don’t, you could wait for an hour or more before getting served. This is not the place to be shy about ordering. The workers priorities in order of importance is as follows:
1. Do their chores
2. Chat among themselves
3. Serve guests (should be #1)
I will say the the service has improved over the years, but it’s still not what you would expect from a top notch resort.

Loved this property! So beautiful and impressive! The pool scene is awesome! Swim up pool bar and infinity pool… 3 of them! The staff makes you feel VIP the entire time. The food is awesome too with 24 hour room service.
The pool scene is so much fun and you meet so many people from different parts of the US. Everyone is so friendly. We made so many new friends in that pool and hung out with them each night and still keep in touch.
I highly suggest doing the all inclusive! It’s $ 100 bucks a day but the breakfast buffet alone is 50 bucks for two people and the pool bar bill adds up too. Before lunch time we had already hit the $ 100 dollar mark to make the all inclusive worth it. Bottomless drinks and food!
I would suggest this property to anyone and would definitely return!

I want, so badly, to LOVE Playa Grande completely. But, sadly, I cannot.
Pros:
Location and views — Simply amazing
Pools
Employees other than in the lobby
Comfortable beds
Clean rooms
Overall cleanliness
Little market in the lobby
Sunscreen and aloe at the pools — free
Cons:
WORST house Margarita anywhere — undrinkable (almost)
Employees in the lobby
A\C — weak at best. It’s hot there. This needs to be better, much better
Stale cigarette smoke smell in the rooms — maybe coming from the A/​C
Prices of food and drink at the pool — happy hour makes this barely tolerable (11 am — 12 pm and 3 – 4 pm)
Constant hounding to buy something, anything from previously mentioned lobby employees

I am only giving this resort 3 stars for many reasons:
1) my friends and I booked a 3 bedroom presidential suite through airbnb. When we got to the resort we were told playa grande had no record of our booking. Apparently our airbnb host forgot to notify the resort that he was going to have guests staying there. Playa grande gave us a one bedroom with a pull out couch instead. SO if you book through airbnb make sure the resort has been notified!
2) If you’re coming to this resort in the hopes of being able to swim in the ocean you’re looking at the wrong place. The waves and rip tides are too strong and the resort will not allow you to swim nor put your feet in the waves. HOWEVER you can take a short cab ride and a quick boat ride to lovers beach!
3) The food was mediocre: my friends and I decided NOT to go with the all inclusive but for lunch one day we ate at the resort restaurant. The food took one hour to come and it was very bland.
4) TO END ON A POSITIVE NOTE: I’ve stayed at many resorts in cancun and the domincan and the staff at this resort was one of the nicest and attentive to our needs. The LOCATION is amazing! It is right next to downtown area with all the night life, restaurants and marina. The cab fee was about $ 10 — $ 15 to get anywhere around town (usually charging $ 2 per person).

Fabulous everything! Five Star accommodations amazing food excellent service and awesome 2 for 1 happy hour everyday! We brought 6 friends with us this time and they all agree it’s the most amazing place they’ve ever stayed!

Great resort! I recently stayed here with my boyfriend and we loved it! Everything is super close you can walk. Downtown is only like a 10min walk and the marina is only like 5. The pools are awesome & the pool bar makes the best drinks. Only thing I didn’t like is that the pool closes kinda early… And the bar at 6pm. Besides that it’s awesome. They also have different party’s everyday and night. My favorite was the Mexican Fiesta on Mondays!

Went to Cabo for my birthday.
Loved the resort. The service is great, staff is friendly. Food is delicious. loved the infinity pool.

Spent a week here, August 2 – 9, 2015, on my Honeymoon (thank you, thank you) and found this place to be great! Clean, impeccable service, great family entertainment (if that’s your thing), plenty of adult fun, (I mean tequila, lots of it), and really great food. This is a world class resort.
The Staff — For my new wife and I, couldn’t believe how NICE every single person who worked there. Ivonne, who works the breakfast buffet at the brigantine for real felt like a friend by the end of the week. We took a selfie with her. Hugo Garcia, a member of the concierge team is by far the coolest and most helpful concierge I have ever had a hotel or resort.
Entertainment Staff — Roberto and his team (Umberto, the seeming #2 who is really great too, Rose, realy good at her job… getting people to have fun and to participate, and there was another guy too. He seemed cool, led the water aerobics and other pool games… they were all top notch. Roberto, who is the manager of the ent staff (aka the director of the shows and guest ent experience) was super pro. Great MC and comedian. Killed with adults and kids. Super sharp comic.
The Food — We ate breakfast at the brigantine every day. The buffet is great: eggs, bacon and sausage (little burnt, but I do happen to like it like that), pancakes and French Toast (on French bread… and YES, pile some of that on the plate), and other usual suspect. BUT, what made this one so good was the unexpected options: meats (beef and chicken on different days) with veggies in some kind of Heaven sauce was great, and there was something like tortillas with onions, cheese, and a little ground beef. Cheeses, breads, pastries, all fresh and awesome.
The real treat though is the woman making the omelets and waffles. Seriously, the best omelet I have ever had. Choose your veggies/​meats/​cheeses and put them in a small bowl, hand it to her and watch her work her magic.
The All Inclusive — It is worth it. We were two… and we used it all but one day. The cost is about $ 87-​$ 93/​per person, per day, which seems high, but we kind of kept track of what we would have spent and every day we ate and drank more than that. This place is not chea, that’s for sure! BUT, if you have it, the all inclusive is the way to go!
ROOMS are big and nice… nothing too fancy, but everything is done well. Every balcony has a view of inside the resort area and the ocean.
TIPS
1) Go to the swim up bar during happy hour, frozen drinks (with really good pours) are only $ 4
we drank:
— Dirty Moneys — Calhau and rum based drink thats pretty good
— Miami Vice — this was the winner: piña colada and strawberry margarita mixed together!
2) Steak & Lobster night — It’s advertised everywhere, it’s at the Puerto San Lucas, just off the resort grounds (4 minute walk/​free shuttle with reservation) and this place is the «fancy» one. Steaks are good. Watch your bill… we found each and every bill had additional items (either more of what we ordered or flat out food and drinks we never we ordered at all!)
3) There is a sushi bar. Find it and do it. (had a dragon roll and the cabo special — both are great — 10 pieces per roll)
4) YOU CAN NOT SWIM IN THE OCEAN — if this is a deal breaker, deal broken. It’s NOT optional, it’s dangerous. You can swim at several free beaches that are nice and not very far away… $ 15 cab ride.
5) They take US dollar everywhere in San Lucas — at hotel the ex/​rate is 15% (but I think you can get 16% at banks, 14% in town).
6) find The Ridge and go there at night.
7) DO swim with Dolphins with Cabo Adventures
8) DON’T snorkel with them (choppy water, bit by SEA LICE and got rashes on BOTH of us… my forearms and her hip were particularly bad.
9) DO take their Sunset Cruise — it is NOT the party boat. It’s 8 people per boat, and sailing up and down until the sunsets. They provide food, beer and wine. Not good for people who get sea sick.
10) wifi is terrible. $ 10 per day/​per person, or included in the All Inclusive… but for real, it’s terrible. You can’t work from here… but I reckon that’s the point.
The ONLY staff I didn’t really care for are the 2 women who work the little «market» in the lobby. They are (compared to EVERY OTHER STAFF MEMBER THERE) not realy nice. And I can’t prove it, but I swear she came all the way over to the back of the store to «help» me, which seemed out of character, only find out that she just saw that I had a few small fridge magnets in my hand and thought I was going to steal them. Never occurring to me that my wife and I fit some sort of profile for her… she asked me if I’d like her to keep them up at the register. As soon as she had them safely in her possession, she never came back. Suddenly, not helpful at all. Kind of upset me a little.
Overall — We loved this place! Our Honeymoon was unforgettable and the clean pools, unreal service, and plenty of relaxation and togetherness was all perfect.

Beautiful!!! We stayed 4 nights at this resort and our 1 bedroom studio was lovely. Before I go into detail about the resort I must say I was dissatisfied with the fitness facility. I have been to some of the best resorts around the world and have NEVER had an issue with entering the fitness room! I used my room card to swipe and the room was empty. A lady stood behind the sign in sheet at a desk. She told me in order to use the facility I must be a timeshare holder. WTF? This rule dropped them from 4 stars to 3.
There were 2 restaurants and a convenience store in the resort. The Lobby Bar was pretty decent. We were forewarned if we ordered entrees it would take up to an out to arrive because those are cooked somewhere else in the resort. Cheap prices for resort food! The other restaurant was where you ate if you have the all inclusive package (or not). We just had breakfast in our package. The breakfast buffet was amazing on Sunday: sushi, steak, chicken, fresh squeezed papaya and pineapple, salad bar, and so much more. Weekday breakfast buffet had your basics: hot cakes, eggs, omelette station, bacon, sausage, cheese platters, chicken, fresh fruit, toast, pastries, dessert, etc.
The location is convenient and beautiful! Tip: you can walk to the marina and to the souvenir stores and shops! We learned this the hard way. At the marina they have very reasonably priced glass bottom boat tours that take you to other beaches, lands end and The Arches. Beautiful scenery of seals on the rocks. Tip 2: if you go to the marina later in the day (early evening) when it is not busy you can get the glass bottom boat tour for $ 8 usd if you bargain. In the morning it will be crowded and tickets will be around $ 20. Around the marina you have really nice souvenir and jewelry shops, restaurants and a leather store where a man handcrafts the cutest shoes.
Tip 3: asking questions to staff on the resort will yield 1000 different answers. For example, I saw on a dinner bill that the resort does not accept cash. I asked 4 different people who work there about it and got 4 totally different answers.
Aside from the issue with the gym I would have rated this resort 4 stars.

We didn’t stay at this resort but we had a time share presentation here and we got the grand tour of this place. Even though we didn’t plan on buying the time share we just thought it would be best to check this place out because if we ever came back this could be a potential place to stay next time. Overall a very nice resort — but then again, what resort next to the beach with amazing and fancy amenities isn’t really nice right? Everything is pretty modern and very clean and up kept. This place is definitely more on the busier side but I don’t blame them for wanting to stay here.
Their rooms are standard but they have really nice options and every single room at this resort has a beach view no matter what, so that is always nice. The swimming pools are amazing and they were in the process of extending the resort so it will look even more amazing by next year. I can’t say that I would recommend buying the time share but I will recommend that you stay here at least once! I know I will at some point!

What an incredible experience for my bachelorette party. We reserved the presidential suite which was a huge 2 bedroom 3 bath area with a L-​shaped balcony overlooking the Pacific Ocean. The kitchen was big and fully stocked with plates cups fridge microwave and utensils. Also came with a large dining table.
Inside one bedroom is a huge king bed with a stunning master bath complete with 2 sinks a glass shower and huge hot tub. Also had a vanity area with a big mirror for makeup application.
The other bedroom had 2 full size beds and a huge tub/​shower combo with 2 sinks. Also came with a nice vanity area.
3^rd bathroom also had a shower which was awesome for 9 girls.
2 big pull out sofas turned into queen size beds and another comfortable couch were in the living area.
There were tons of layout beds on the patio to sunbathe and even a table with chairs to eat while enjoying the view.
Hotel had a coffee cart at the lobby with really good coffee and the lobby entrance was absolutely gorgeous. I need to find out what scent they have billowing through the hotel lobby because it smelled amazing.
I want to say there were at least 5 giant pools including an infinity and we received a free welcome drink once we got there to enjoy by the pool. The waiters there were very sweet.
Only downside is no free wifi (I mean c’mon we are in the presidential suite!!) so we had to pay $ 13 every 24 hours. Even paid wifi was awful. We barely had any internet and when we did it was snail paced. For a resort of such caliber we expected wifi to be much better. Also another downside — we had to call multiple times to get housekeeping to come clean our suite.
Otherwise a very memorable experience for my bachelorette at playa grande.

I loved playa Grade luxury I bedroom waterfront suite. We had 1251 so we were not near the construction noise and far enough away from all the screaming kids at the main pool. Not getting into the water at the beach was not an issue for us because we did our research before the trip and knew this factor.
Getting away from all the people that want to sell you a timeshare was pretty simple once at the resort… Stay to ourselves, don’t engage in conversation and go out to venture away from the hotel as much as possible.
The marina is «walking distance» — but note getting to the marina you walk downhill and when coming back after a long day out we took a cab. Cab fare is reasonable to the good side of the marina is about $ 11.
The main issue to note is the wifi in the hotel really is $ 13 a day and constantly kicks you off, and one night wouldn’t let us on at all (I’m guessing when a lot of people are trying to access it at the same time it bogs network down) — the hotel was nice and credited us back for the one day that it didn’t work.
The room was very well kept and clean. Loved the luxury of having 2 full bathrooms on vacation! The view from our balcony was incredible! We even saw a whale in the ocean from our room and didn’t need binoculars! (We should have bought some in retrospect). The hotel has a lot of catered private events and parties pretty much every night… Still not a problem since they were so prompt at shutting it all down by 9pm. My husband actually liked the lobster night at the restaurant by the ocean, and since I don’t eat seafood they made a special fillet steak just for me. In All if you are laid back and enjoy things simple this is a great place!

Disappointed on so many levels…
Location
The hotel is located on the Southern most tip of Baja on the Pacific Ocean side. It cost me $ 180.00 round-​trip for a private SUV to/​from the hotel. Even a taxi is $ 80.00 each way. So unless you are going to take a shared ride shuttle and stop at every hotel to get here, it’s not inexpensive to get to/​from the property.
The Beach
Quiet and remote but no drink service in the sand like many other hotels that are located for example on Medano Beach. Don’t expect to be sitting out there and be able to order a cocktail or food. Also, there are no activities to take advantage of because the water is too rough for swimming or Jet Ski rentals. The beach is tranquil but there’s nothing going on there.
Construction at the Hotel (March 26, 2015 to March 29, 2015)
The hotel had construction underway in the courtyard by the pool. This was NOT listed on their site before I booked. So, you can imagine how disappointed I was. All I head from 8:00am until 5:00pm while I was at the hotel was hammering, welding and noise from this. This ruined it for me. I came to relax and enjoy and I felt as though I was staying at a construction site. This was NOT repairs from the hurricane, this was a new Palapa style building the were building.
Excessive Security Meant Little Fun
Each time you leave the property and return you have to provide your room number and they take a head count. I appreciate the security. However, after 8:00pm you are not allowed to bring guests back with you to the hotel or have friends come to you hotel to meet you if they are not registered guests and actually on your account. We had friends in Cabo who wanted to come to our suite, hangout, hit the bar at the hotel and even if they were in the taxi with us — security would not let them in. We were essentially on ‘LOCK DOWN’ and not allowed to have visitors with us at night. #Stupid
Don’t Expect To Use The Adult Pool
The hotel advertises it has an adult only pool but your room card will not provide you access to that bar and the pool. The story is, that pool is just for the owners of the resort (those that own a unit there). We were declined access to the pool and bar for adults only (over 18) and instead had to use the pool with tons of kids playing in the water with pool toys and splashing. Again, another disappointment and not right if you are going to advertise you have an adult pool.
Wi-​Fi Service Sucks!
The wi-​fi service at the hotel is NOT free, it’s $ 13 a day and only two devices can be on there at a time. It logs you out constantly so if your phone is set to celluar data on and roaming, be careful. Probably had to log in over 50 times in 4 days. Royal pain in the butt. Wasn’t just me this was happening to but others and there are other reviews online about this being an issue as well.
On a Positive Note
Bell staff… friendly and helpful
Bar staff… friendly, excellent service
Suite…clean, well kept, serviced by housekeeping daily, no issues
Spa…friendly, informative staff, English spoken
Billing Errors
The hotel adds on a $ 10 fee for a donation to their foundation. You have to catch this on the bill, go to the front desk and get this removed. They also charge you $ 39 for towels (pool) and you have to go to the front desk and get this removed as well.
Overall, it was a disappointing stay but our friends who were at the same resort as us made up for all the lack-​luster events that took place. For over $ 300 a night I expected a much better experience.

First time here in Cabo, but I loved the upgrade to this resort. Originally, we came here for my cousin’s bachelorette party with 5 girls, and we had 3 rooms at Solmar since it came with the all-​inclusive deal we found, but after requesting for our rooms to be closeby to one another, the worker was able to help us upgrade to a suite at Playa Grande! Total upgrade because this suite fit 9 people — 4 beds, 3 bathrooms, huge patio, kitchen, and large living room space. I was very pleased with the room and definitely suggest people to come here on their Cabo visit. The Solmar was under renovation as well, so being upgraded made us avoid the construction noise and views.
Our resort had everything closely accessible: a spa, lobby bar, the beach, restaurants, sushi bar, etc. Everything was right on the resort and we didn’t even have to leave, but of course we did to explore. My favorite part was the infinity pool, because the water was perfectly lukewarm unlike other pools on vacation where it’s cold when you step in. There was also a view of the resort when you peer over the infinity pool. Another nice thing is that they serve you food and drinks by the pool, with a pool bar where you can sit in the pool and drink. Service was excellent, and for the price & upgrade, we were all very very pleased :)
Restaurants — Was not a fan of their sushi bar, fish weren’t fresh and they made the Philadelphia Roll with a huge chunk of cream cheese on top of the rolls rather than a small piece inside. Nearly all their rolls had cream cheese, which was way too fattening for me. The sashimi weren’t fresh either, so if you really want to try it, go for it, but it isn’t in their expertise to make sushi so I wouldn’t go back there. However, it was included in our all-​inclusive so we gave it a try.
Brigantine is opened for breakfast, lunch, and dinner, which became my favorite breakfast spot during the trip. Their breakfast is a buffet, but it is included in our all-​inclusive, so we didn’t know the price, but it was delicious. Came here for dinner, which could have been better, but their breakfast is best here.
Puerto is an attempt to be a more upscale restaurant at the resort, and they are never fully booked, so it is easy to just hop in for a dinner. Their apple tart dessert was delicious, and their fresh thin flat bread was my favorite. I wasn’t a fan of my linguine or their filet mignon, but that’s again, not their forte. They try and I give them props for that. It was also included in our all-​inclusive, so we had to give them a try as wel.
Lobby bar food is not good at all — if anything, their drinks are what’s best, like the Guava Mojito. Comes in a cute mason jar with fresh guava and barely tasted the alcohol which I liked haha. For some reason, everything here took DAYS to get. I am not a fan of how slow it is here in Cabo, but it isn’t just the lobby bar. Almost everywhere else it took nearly 45 minutes to just receive an order of fries. Service is good, but they need to pick up the pace. Very disappointed in their beef carpaccio, expecting it to be raw, but it was cooked pieces of salty beef. Their bluefin sashimi was also disappointing because they drenched it in soy sauce, which was gross and salty. We weren’t able to taste the original flavor of the fish, which sucked. A lot of their food here is overly salty as well. However, it was nice that they provided us all bottle waters at our stay here whenever we asked.

I thought I was going to like Playa Grande a lot more than I did. We stayed here for one night after being in the marina area so we could be on the beach.
My first issue is we had staff enter our room twice, that we know of, without knocking. If our room is occupied there should be no reason they’re coming in unannounced. The first guy didn’t give a reason as to why he came in and quickly took off. The second was turn down service, but again neither should have come into our room.
My second issue was the room. We had 4 adults so we booked the 1 bedroom luxury suite. While it was large and had two bathrooms, the pull out couch in the living room was a joke. It was smaller than a love seat and a foam type flip out couch.
My third issue is that while it is a bit of trek to get to the marina from this hotel, it’s also a very dead area of the marina that’s closest, so you still have to walk further around the marina to find any open bars/​restaurants at night. Otherwise you can stay at the hotel and be overcharged for everything. Their coffee stand is cash only and the store in the lobby charges $ 7 to use a card. The pool area has wait service but can’t use an open tab at the pool bar. So plan accordingly.
They do charge for wifi ($ 12/​day) but it wasn’t limited to a number of devices and could be used anywhere in the resort which was nice. As others have noted, their beach is on the pacific side and you can’t swim in it, you have to go to medano beach to swim. The restaurant in the front of the lobby closes early but they were nice enough to take our to go order right before closing.
Overall, I’d probably pick a hotel on the medano beach side when back in Cabo.