Camino Real Acapulco Diamante

Let me just say… the view in this place is fantastic. It’s a top notch view for sure however, everything else was marginal at best. The service here is terrible. Some of the staff were just plain rude. The hotel needs updating. And management needs improvement. I have stayed in many 5 star hotels and this hotel definitely does not exhibit the 5 star qualities. AND NO COMPLIMENTARY COFFEE IN THE ROOM OR ANYWHERE IN YHE HOTEL??? Are you kidding me? We paid $ 15 for a carafe of coffee. Absurd. Acapulco has a gaggle of really nice hotels and if you want to keep your guests coming back I suggest you get with the program. We will not be returning. Fiesta Americana down on the costera was cheaper and 100 times up on this hotel. Camino Real thumbs down!!!