This station has two different Keio lines intersecting — the Inokashira line running between Shibuya and Kichijoji, and the main Keio line starting from Shinjuku and headed west towards Hashimoto or Hachioji(transfer at Chofu). The stairs and navigation within the station are a bit confusing as there are multiples of each, depending on your destination. Pay attention to which exact lines you want to use and their end points. That’s a trick that works on most of the trains and subways in Tokyo. The station was slightly remodeled a few years ago, and the shops on the Inokashira platform(outbound line) are clean, modern and priced for impulse purchases. The reason for the average rating is the platforms are way too narrow for the volume of riders, especially during rush hours and going both inbound and outbound. I’m surprised they haven’t installed safety barriers yet as the oncoming trains pass dangerously close to people waiting and walking close to the platform edge. This is a major intersection, so the next remodel should focus on making the platforms wider, safety barriers and better signage within the complex.