It’s conveniently located next to the train station and easy to get to there and to the airport because it’s right at the entry of the Venetian islands. However, it is not central to all the tourist attractions like San Marco Square with Doges Palace and the Basilica. Also, all the restaurants around the hotel are tourist traps so if you want decent food and not be overcharged/scammed, you’ll need to head into deeper the city more to find something better. We were assigned to this hotel through a Gate 1 travel package and was fooled into thinking it would be a 4 star experience. It’s not a 4 star hotel by any means. The hotel and rooms are completely dated. I was in room 142 and the walls were turning yellow. They moved two twin sized beds next to each other(with separate blankets) and called it a double bed. The bathrooms don’t have a full shower door so water gets everywhere. Just overall, I didn’t feel«clean» through the stay. I would classify this as a 3-star hotel at best but the reason I’m removing a star is because the guys at the front desk are grumpy and not the least bit helpful. Also, the hotel promises a free boat ride to Murano for a glass factory tour, but we waited outside for 30 minutes and the boat never came. The boat is supposed to pass by every 15 according to the front desk guy. Anyway after wasting our time, we gave up and took a boat bus outside.
K B.
Place rating: 4 Drums, PA
Very nice centrally located hotel, the style is in classical Venetian. And they had a very good breakfast buffet! The air conditioning could’ve been a little stronger for my liking but at least they had it!
Sarah M.
Place rating: 4 Somerdale, NJ
Arriving from Marco Polo airport via water taxi we moored directly at the hotel and the staff was there waiting to take our bags and welcome us. Our room was ready as soon as we arrived which was wonderful since we had been traveling then entire day prior. Our room was nice, nothing fancy, but was very clean and comfortable. Beautiful light fixtures and a large marble bathroom. Loved the towel warmers in the bathroom, nothing like getting out of the shower to a cozy, hot towel. Great location directly on the Grand Canal, with beautiful views of this wonderful city. Step out the front door and you are in the middle of all the action with lots of places to eat, drink, shop, and most importantly grab a gelato. The hotel is located within walking distance to the train station and to vaporetto stop that can take you right to Saint Mark’s Square. Was never able to connect to the WiFi in our room, but was able to get on and stay connected when in the lobby or eating breakfast. Cannot comment on the restaurant during dinner hours or the bar, but the breakfasts we had at the hotel during our stay were good and with plenty of selection. All our interactions with the staff were positive and our only complaint was regarding the unreliable WiFi.
Tom W.
Place rating: 1 Gilroy, CA
Hotel was very old and shabby, run down. There was no way thiS WAS A FOURSTARHOTEL. Room was very small. Location was great but conditions were below that of a motel 6. Carpet was torn and the whole place was in need of maintenance. Bathrooms were pathetic, beyond small. I’d recommend staying anywhere else when in Venice. A few mins walk isn’t worth staying at this 2 star hotel
Bob Y.
Place rating: 3 Nanticoke, PA
Small clean rooms at a great location near the train station. Good breakfast every morning. The lower end staff is very friendly. On the negative side, the first impression staff(the front desk men) seemed rude and not interested in helping. We could not find the bartender to serve us as we were interested in a celebratory drink upon arrival, finally we left to have a drink elsewhere. All in all a good hotel that left us with a bad first impression.