I loved this hotel. Work had a meeting in Rome and they arranged for our large group to stay here. I found the staff to be largely courteous and helpful(the one time I raised my eyebrows involved the calling/cancelling of a taxi). Anyway, the rooms are decently-sized by European standards. The bathrooms up-to-date. And the public areas are so beautifully decorated. Also the food is good! Our first night dinner was arranged in the hotel and it was delicious. Subsequent mornings I always enjoyed the bountiful breakfast. It’s really quite a spread and they will make you espresso or cappuccino if you ask. Also when the staff is in the mood, they may even sometimes open up the bar(as reported by some lucky colleagues of mine)! Now for some slight drawbacks. Indeed as some previous irate reviewers protested, the hotel beds are harder than even the usual American«firm». I slept just fine though, but I can see how it would totally suck if you couldn’t adjust to the firmness. Also, although I did say their bathroom is rather decent, it is cramped. I’m not a big person and even I felt showering was not comfortable. Lastly their wifi is not good. Also, the hotel is not near city-center. They do provide free shuttles that pick up and drop off at Piazza de Popolo.
Sheldon J.
Place rating: 1 Hillsboro, OR
There is so much that I can say about this hotel. I will start and finish with DONOTSTAYHERE. DONT make a reservation thinking that you will have a good or better experience. You wont.
Monique N.
Place rating: 2 Portland, OR
So, let me begin by saying this hotel was not selected by my own choice. It was part of a group deal. Now with that said, the exterior looks great. If you like boutique hotels this might be for you. However, most Americans would not. Why? All the beds are like freaking BRICKS! AND I’M NOTJOKING. If your on vacation one of the most important aspects is to enjoy your room and sleep. I have been here 5 days now and I have not had one good night of sleep. I wake up every morning with a back ache. I’m very disappointed. The one good thing is they have a free breakfast every morning and it’s pretty good. The morning staff is awesome and Laura has been awesome.
Caroline D.
Place rating: 4 Destin, FL
We stayed in a family room(2 adjoining rooms) with our children, ages 8&14. It is a quaint hotel and as an overall choice, very good. The breakfast each morning is included and has a delicious variety. The lounge in the evening is very nice to return to. Staff speaks excellent English and very helpful. Shuttle is great just make sure you reserve a spot. Overall great value for the money.
Rose N.
Place rating: 4 San Diego, CA
The Duke Hotel is pretty nice! They have a wide variety for breakfast!(: Yummy! My favorite juice is the pinkish orange one that’s labeled vitamin C! The rooms are spacious, but there’s bugs and spiders in the rooms and bathrooms… But other than that, it’s pretty nice. There’s a balcony with a small table and two chairs for you to sit and enjoy the weather. In the bathroom, there’s a toilet and a urinal. So interesting, lol There’s free wifi for 24 hours! Also, the keys are super HEAVY. And every time you leave the hotel, you have to give them the keys. And you’ll pick up your keys from the front desk when you return.
Francois C.
Place rating: 4 Clichy, Hauts-de-Seine
Excellent hôtel et super service. Tout le personnel a vraiment été aux petits soins et est très disponible. Un restaurant semi-gastronomique est disponible dans l’hôtel, la nourriture est très bonne, le service professionnel et la carte des vins très complète. Un grand espace lounge très cosy avec de grands canapés fait aussi de ce lieu un bel hôtel. Les chambres sont grandes et clean avec une déco très italienne mais pas désagréable. Le petit déjeuner buffet est énorme ! Possible de le servir en «room service» pour 6 euros par personne en extra. Du sucré, du salé, des pâtisseries, du nutella, des oeufs brouillés, du bacon, des yaourts, des fruits, des jus de fruits maison, des céréales…etc. Le seul inconvénient est qu’il soit un peu loin du centre de Rome mais une navette part de l’hôtel toute les demies heures pour vous déposer en 15 minutes à Piazza del Popolo. Pour le retour à l’hôtel, soit vous prenez RDV en début de journée pour le soir pour la navette Piazza del Popolo soit vous appelez l’hôtel et convenez d’une heure pour passer vous chercher.
Euge R.
Place rating: 4 Cupertino, CA
The Duke Hotel has my favorite lounge of all the Roma Hotels I’ve stayed at. The lounge is spread out and the chairs are very comfortable as you take a break from work or vacation. The one down side of The Duke is that it is no where near the main areas of Roma’s well known attraction but they do have a shuttle system that drops you off a couple blocks away from the Spanish Steps. Food wise their restaurant serves some very good hand made fresh pappardelle pasta. Some of the best pasta Ive eaten in Roma. The have an all you can eat breakfast buffet which is almost necessary as there is nothing really close within walking distance to eat at. The suite I had was comfortable but like all Italian hotels I’ve stayed at things are more lean then I’m use to from the bed to the bathroom. Overall buona hotel and good service.