(4÷3÷2014) This was one of the hotels booked for us on a group tour of Italy, we were a group of 45. The hotel is conveniently located near the city center where there’s lots of shops and restaurants and a grocery store, and it’s walkable to the train station for day trips to Florence. Also just a few blocks nearby are a pedestrian shopping street and the funicula station. WiFi was free but painfully slow, at times, could not get a connection at all, even just to surf, let alone try to upload photos. My room was above the kitchen and had a balcony overlooking the kitchen’s back door and facing the backsides of 3 other hotels. It was a noisy, noisy, intersection, and a add a touring group of teenagers and French tourists to that, the cacophony was deafening. Interior is kind of dingy. We had breakfast and dinners included, which we ate in the hotel. Breakfast was the standard around Italy, platter of meat(ham or salami), platter of white cheese, rolls, cold cereal, yogurt, coffee, milk, juice. Dinners were mediocre, started with American-style romaine salad with tomatoes, carrots, radicchio. We usually had soup to start, which were all very good(pasta e fagioli, split pea, lentil and barley), pasta dishes were forgettable, the main meat and potatoes were unspeakably bad. Service was friendly and efficient.