McDonald’s

I had a very bad experience at this mcdonalds during my recent trip to Florence. When I stood in line to order I noticed they featured a vegetarian burger with a veggie patty inside. As a vegetarian who grew up eating veggie burgers at mcdonalds in india, I was very excited and confirmed with the lady at the counter that they actually serve a vegetarian burger! We placed our orders, paid and waited for our burgers. It almost took them 15 mins to give us our burgers and when we started eating we noticed it was just lettuce tomato and a slice of cheese, no patty!!! I went back to counter and the lady said this is all you get for a veggie burger and the veggie patty was only a limited edition! Well, it would have been nice for her to let me know before I paid!!! I expressed my disappointment and asked for the manager who was very rude and did not even apologize. I asked for a refund but they refused. Never ever going back. This is no way to treat your customers, and this certainly not what American corporations like mcdonalds stand for!

I don’t eat McDonald, but their coffee I will drink. I got a cup of cappuccino for $ 1.30 which was a good price. The coffee was pretty good too. I still prefer coffee from local vendor, but Mickey D will work for emergency.

First of all, let me say not all of the photos are for McDonalds, some are for the other location that shares the space.
The fries here were horrible — soggy and coldish. To get a plain hamburger would have taken 20 minutes. The person who took my order was friendly, though. Not up to US standards.

This place is dirty, the staff are rude and sometimes outright hostile to customers, and they charge for bathroom entry.
The tables and seats are unwiped, the staff gave us the wrong sandwiches and then proceeded to tell us off for opening the box (to discover the wrong order).
The ordering machines weren’t working and the staff were happy to sit around rather than staff the counters.
This place is an embarrassment to the brand. There is a McDonalds across the street inside the station which is slightly better run.

This McDonalds sux! We went there because we weren’t full after lunch so I wanted some fries. Long lines and rude workers are what you will find here. After I ordered my food I put my cc into the machine. The worker made some rude remark to me but then apologized. When my food was ready I asked for some ketchup. He told me its 25 cents per package. I’ve never been to a McDonalds where they charge you for ketchup.

This place was horrible. Bottom line.
Let me preface this by saying that I’m a huge mcdonalds fan. I’m from the states and I frequent Micky D’s quite a bit.
So when I travel all around the world I like to try the Big Mac combo in every country to see if they can hold the standards of the original.
This one failed miserably. The buns were dry and stale. The cheese got baked into the box. The lettuce was wilted and BROWN. Clearly this burger has been sitting under a heat lamp or some sort for waaaaaay too long. This was no way to treat an American icon.
And to top it off… they didn’t top off my soda. It was like 20% empty. Which is weird because they still managed to spill soda all over the side of the cup and did not wipe it clean before serving it to me.
Geezzzzz

I stopped eating at McDonalds about a year ago. While in Florence we spotted one and wanted to try it out.
The 1^st thing I notice is they serve BEER at Micky D’s in Europe. Everything tasted different (it seemed lighter) from the Big Mac’s, French Fries & Filet o Fish. Even the Cola’s tasted better.
Upon arriving back too NY when decided McDonalds deserves a 2^nd chance. That CRAP made us sick! I will only eat McDonalds in Europe!