My daughter and I were recently in Florence and we visited several shops before purchasing 2 leather jackets at Gabi. I initially was very satisfied with the service we received from Jenn while assisting us on our purchases. The day after purchasing and when we arrived in Venice I noticed 2 holes in the seam of both of my sleeves of my jacket. It’s been a considerable hassle to get them repaired and have the jacket returned to me. I had the flat owner(where we stayed) call them from Venice and the initial suggestion was just for me to get it fixed(at my cost) when I got I got back to the states. I didn’t trust my expensive purchase with just anyone and opted to send it back to them. We had to do this from England, where my daughter currently lives and it cost 60 pounds. That was a huge expense added to the cost. I also opted to have it returned to my daughter so I wouldn’t be burdened with paying import taxes should they have sent it to me in the States. They only repaired it and may no offer to cover any of my shipping expenses for a jacket that was not 100% when I purchased it. I like the jacket but feel I overpaid with having to add the expense of shipping to get it repaired. My daughter’s jacket is a beautiful red jacket and for that I’m happy we made the purchase.
Eliza H.
Place rating: 4 Los Angeles, CA
A great place to shop for a leather jacket in Florence. They are helpful but not pushy – even though it took me a couple of visits to make up my mind. I ended up with a beautiful soft leather jacket that I have worn for a year and it still looks new. I also got a leather carry-on luggage piece that rolls – looks good, well made, and very convenient to use. Definitely worth the money and nice souvenirs of Florence!
Olivia S.
Place rating: 5 Trenton, NJ
I have a beautiful light green lamb skin leather jacket from this store. Gabi gave my classmates and teachers a special experience, as we had visited her shop on a class trip, and treated us with respect and absolute care. Everyone left with a piece as though it was specially designed for her. Gabi is beautiful, talented and will go out of her way to make sure your jacket is perfect. Best purchase I have ever made! Thank you!