I was in Florence on vacation followed by a conference. I needed a cell phone to use here and that I could take back to the states with me. I was out walking and saw the dischi Alberti on B.go. S. Lorenzo and went in. I bought a LG Smart phone on sale and they set up the whole thing for me. Two days later I went back to get a larger memory card and to find out how much of my data plan I had. They were extremely helpful. They do speak English. I did not go into the music side of the store so don’t know what that was like.