Never rent from these people: all things wrong with house rented from these people they did nothing to help!!! 1. Refrigerator is not working the food inside spoils the shelves are broken and not functioning. The door is broken and does not close. 2. The fist week we moved in the pool was not working. Now the heating of the pool is not working. 3. There is a serious infestations of insects including ants that are coming out of the walls in the kitchen and the rest of the house. You can not leave food in the kitchen because the ants appear instantaneously. 4. The carpet in the bedroom has cigaret burn marks 5. The bathroom in master bedroom is not fixed to the ground. You can actually move the loo. 6. The shower has worms coming from the grouting. 7. The grouting in the master bedroom is black and moldy. 8.The shower temperature is impossible to control it is either too hot or cold. 9. The water in all the drains in the shower does not drain. 10. Master bath has a shower that does not work making it impossible to rinse the kids since the shower temperature can not be controlled. 11. The house was handed over dirty. 12. There is a guest house to the house but it is not livable in. 13. There is savvier water damage in many rooms and bathrooms. Each of these rooms have a heavy musky smell. Mold is defiantly present in the house rotten wood and boards. 14. The bathrooms smell of mold and the ceilings are visible water damaged and chipped paint. 15. Some of the rollers outside used to lock up the house are not functioning and they are perm innately closed. 16. The dishwasher does not work. 17. The washer and dryer are working very poorly. The cloths are still dirty and does not dry well. 18. There are two sinks in the kitchen one of the sinks is leaking all over the floor. Not working the second sink has been taken apart by the cleaning ladies friend and never put together.(cleaning lady came with the house at owners request he pays two hours for her to work a day 5 days a week) 19. The house came with a trampoline which is broken and dangerous to have in the condition that it’s in. 20. The tennis court is not maintained. 21. And the ball machine is broken. There is a separate ice machine which is also broken. 22. The caffe machine is not working. 23. Water for bathing smells of shit 24. There is a leak coming from the top of the celling in the kitchen … 25. There is sever mold all over the house Etc We paid three months upfront. I was promised that everything would be fixed last week. Then the agent said there is nothing I can do speak to the owner. Owner said speak to the agent. I have come to the end of my wits I called asking for the plumber urgently but she said that I canceled the plumber I lost my cool and started swearing. Now they are saying that they are not going to fix anything … 1) The house is not secure we cannot lock the house because the balcony door is broken. So the house is always open. 2) I have people living in the guest house working as security but this is crazy. 3) The guest house also has a lot of problems. 4) Furthermore the internet does not work in the house you have to stand on your head to get a connection. 5) There is only one functioning tv with very limited channels. 6) There is no pool umbrella its broken, the pool table triangle is broken. 7) The garage is unusable 8) The safe is unusable 9) There is a locked room in the house. 10) All personal effects left behind in office and all over house(asked cleaning lady to remove) — 11) There were broken ping pong table and other stuff left outside the house which was a hazard to the kids. Asked to remove multiple times.(Took three weeks) 12) All towels provided were unusable 13) the pool house is used as storage shower toilet not usable … 14) lights outside near gates not working 15) buzzer to the house is very quiet can not hear. 16) ice maker in fridge broken. Repair guy said better get new fridge– still not fixed… 17) Water filter never changed in fridge. 18) Ant problem not taken care of paid out of pocket to have pest control come 19) The music systems are all broken in the house and the theater room is unusable because when you turn on a movie there is a horrible feed back that can not be repaired. 20) Also can not make the theater room roller doors go up. 21) Today is Friday and it is unlikely that the water leak will be addressed today. Basically its raining from the celling in the kitchen. I have two kids and this is very dangerous.