Longchamp

I visited the store to buy some gifts for my family back at home and needed to purchase about 4 different bags.
The store was very crowded and difficult to browse, and because I did not have time to go through each of the different colors, I asked one of the employees for a «fig» color which my friend ordered, since I didn’t know what fig was, and he seemed to understand english and confidently handed me a bag. Turns out it was a wrong color when i came back and checked at home.
Then another older lady employee was kind enough to pick out bags for me in a less crowded area, from the drawers. Little did I know that only employees were supposed to handle bags from the drawer. But since she helped me pick one out from the drawers, I later returned to the drawers to pick my last bag while she held onto my 3 other bags from a distance.
All of a sudden, a younger lady employee standing near the drawer grabs my hand and yells, «What do you think you are doing?» After I told her I wanted to pick out some bags and told her that the other employee said it was ok, she goes to the kinder older employee and starts talking angrily in French, and I couldn’t understand a word she was saying, but it was a very unpleasant shopping experience. She was rude and she clearly should not have responded physically like that, and treat me like I was trying to steal something. And she should not speak angry French in front of lost American customers when I know she can speak good English, just not good manners as an employee.
Although the older lady was pleasant and helpful and the bags were beautiful, I was extremely unhappy after the entire shopping experience, and really didn’t want to spend so much money there. I suggest finding another location in Paris for a more pleasant experience during your vacation.

I always visit when I’m in town for more than 2 days and make sure to ask my best friends if they need anything (tell them to visit the French Longchamp site). It’s a win win situation — le pliage packs so compactly in your suitcase and it really helps if you have some friends who need something to help you meet the 175e VAT refund requirement to get your 12 percent VAT refund.
If you are time conscious, and are shopping for le pliage, make a beeline for the back of the first floor. If not, there are small leather goods and women’s handbags on the rest of the first floor. The second floor has mens’ bags and travel bags.
Crowds come and go. I’ve been here when it was absolutely slammed but there’s never been a time when I had trouble getting hold of a salesperson to write up my order. You pick what you want. They will gather your order, get a new bag if applicable, and proceed to the register to ring you up. This sometimes requires waiting as the register can be very busy. You will need your passport for VAT refund (and sometimes they will remind you when you last visited).

Great shopping day here. The store is really close to the subway station. I got myself the foam-​y le pliage hand bag that’s a little bigger than the smallest one and it only comes in black or purple. The display bags were made in France but the ones that were new were made in Romania. The store clerk could not give me a discount but cleaned the display one for me, which I appreciated.
The rest of the le pliage bags are made in China. They had all the fall 2013 colors but not in all sizes. I bought one shoulder bag for my mom in blush that is smaller than the heavy duty one everyone carries. They ran out of the dark grey in the bigger size.
The service was pretty good. They carefully gift wrap bags individually here and guide you through the duty-​free tax procedure. You must spend at least $ 176 at one participating store to receive the duty-​free tax discount (12% off of the price).
Men in suits carry the laptop bag as their man bag here. I was diggin it.

Longchamp sale season for 2013 was BIG disappointment. We decided to visit the store in Concorde on the Tuesday, but it was closed, we only got there at 2.30pm, but they were all getting ready for sale season in Paris. Surely they should pay staff overtime for staying longer the night before instead of organising everything during the afternoon?
Anyways, decided to go the second day, sale season for 2013 was a bit rubbish. My friend wanted to get a few of their signature bags and the only ones on sale were rather ugly colours. But people were still going crazy because they were all 50euros. All the sale bags were at the back of the store– as in the le pliage ones– the only ones that people were ACTUALLY buying. Everything else was ignored. They weren’t selling the huge keyboard le pliage bag though. Apparently designed nylon costs over 200 euros.
Grabbed a few scarves as souvenirs, but not cheap 35euros each.
Sorely disappointed with the sales. But also, this review is also hampered by the fact that I don’t particularly like many of their bag designs– I can’t get past the obvious stitching on their le pliage bags. and paying that much for nylon.

Very disrespectful, rude and uncomfortable shopping experience, where people in line behind me were served before I was. No sense of customer service. If I could give this store and their sales associates negative stars I would.

Je me pointe dans une boutique Longchamp pour la première fois, rue saint honoré s’il vous plait, prête à dépenser la (grosse) tirelire d’un cadeau commun.
J’entre, je sais exactement ce que je veux il n’y en aura pas pour longtemps, c’était sans compter sur les vendeuses …
Je fais la file, 3 vendeuses me snobbent pr aller servir des clientes qui sont derrière moi dans la file mais qui approche les 70ans… Et pourtant je né suis pas mal habillée, mais je n’ai ni une veste Chanel ni des chaussures Louboutin…
Ensuite il faut que je demande 3 fois pour qu’on daigne me vendre les 2 sacs que je suis venue acheter. La vendeuse né sait même pas où se trouve le sac que je veux dans son magasin alors qu’on est juste devant le sac, mais elle né m’écoute pas et va faire le tour du magasin… Ensuite je lui montre une photo d’un sac et lui dit que je souhaiterai l’acheter en bleu marine, elle me rétorque «c’est bleu marine ça ?» d’un air dédaigneux… je lui demande pas de quelle couleur c’est sur ce que je lui montre, je lui dis que je le veux en bleu marine, c’est trop compliqué !?
Ensuite, ils sont tellement généreux chez Longchamp que pr 500 € dépensés dans leur boutique on a droit à un porte clé (wouhou c’est la fête). Je demande alors qu’il soit mis dans le paquet cadeau avec le sac à main, et là non ce n’est pas possible, le paquet est déjà fait… Alors là j’ai envie de dire WHAT THE F*** ??? J’achète pr 500 € dans le magasin soit disant de luxe, et elles né peuvent pas ouvrir le paquet pour mettre un porte de clé dedans et le refermer, c’est une blague ???
Et pour couronner le tout, une dame s’est plainte du délai d’attente (20 — 25min) pr être servi, et une vendeuse lui a rétorquée que c’était la pause déjeuner (13h30) et que donc il y avait moins de monde… alors si chez Longchamp ils né sont pas capable de s’adapter à l’afflux en magasin, qu’ils n’ouvrent pas de boutique !

Belle boutique sur deux niveaux avec voiturier.
Toute la collection est disponible (sacs, ceintures, maroquinerie…).
Vendeuses souriantes et pas trop collantes…
à éviter le samedi… trop de monde
La bonne adresse pour trouver un cadeau pour votre femme, petite amie et/​ou vos filles…

Boutique Longchamp avec l’ensemble des produits de la marque à portée de main.
Tout type de sac, du désormais très célèbre sac à main aux grands sacs de voyage.
Ces sacs sont indubitablement à la mode. Il n’y a qu’à voir combien de femmes (jeunes ou moins jeunes) portent à leur bras un sac de la marque. Vous trouverez ici toutes les couleurs et toutes les tailles.
De quoi ravir les plus exigeantes d’entre vous.