Bouygues Telecom

Très bon accueil et efficacité de Barbara lors du dépot du matériel suite au passage de la fibre. Je n'ai pas eu besoin de lui donner des infos, Je me suis rendue la veille au centre commercial de Belle Epine, aucune efficacité, je suis repartie avec le matériel car il ne trouvait pas notre code.

I recently traveled to Paris France and purchased a SIM card with unlimited talk and 500MB of data. The same day of purchase, I attempted to make calls but they dropped repeatedly. If that was not enough, the internet connection worked intermittently. I could not use FaceTime and received a message that read cannot connect. This happened days one and two; on day three I returned to the store of purchase to request a full refund but got nowhere. One of the store reps faked that he could not understand English. After speaking with a different employee, I was told the store manager and owner were not working that day. I subsequently contacted the company through its corporate site but never received a response.
I am disgusted that Bouygues Telecom takes advantage of tourists by selling a service that does not function and then refuse to correct the matter. They charge additional fees during the set up process that are unwarranted. Avoid doing business with Bouygues Telecom.

Attente longue, vendeur a priori inoccupé, mais indisponible pour les clients.