My son wanted a new backpack, so I took him to the Vans shop. It was his first time where he got to shop like a teenager, so he had an idea of what he wanted, but he was still unsure. Luckily, we had the sweetest sales assistant. She made him feel like he made a great choice with the Yoda backpack. We found a couple of t-shirts that he liked, too. But as soon as she mentioned shoes, he was sold. He went downstairs, found what he wanted, and she helped him find the exact size. When he paid for his stuff, so offered him some Off The Wall stickers. Bingo! My boy is now hooked. Great customer service, and I was really impressed that they made an 11 year old feel like he belonged there. The store is small, but that’s good for someone like my son, who can get overwhelmed if there is too much to choose from. I would definitely recommend this shop. We are going to be coming back again.