The Danish Pipe Shop Aps.

Excellent shop, just excellent. Knowledgable, helpful staff, and they ship very quickly. The best tobacconist yet.

I just want to give a comment when it comes to claim on a product. They do not have much knowlege of customer service and understanding of the customer. We bought a lot of different products that also included a pipe last summer. The pipe was recommended by the assistent in the shop. This pipe was a gift to my dad who has used pipes for about 45 years. After using the pipe for about 2 – 4 weeks, it got a hole in the pipe. This has never happend before only when the pipe is very old and about time to throw away. The pipe is the same size he always uses since I know my dad only use one type of model. After sending the pipe to the shop and they have done an analysis, and concluded that they think the pipe was smoken too hot. This means they think he has used it outdoor and of course he has. He always smokes outdoor and we are living in Norway where it is not allowed to smoke indoor. This means the shop did not accept the claim. But how can they sell pipes quite expensive once in Scandinavia if the pipe can’t be used in winter time? This is not good customer service! I am quite often in Copenhagen, but I will never buy anything there any more, not even sigar to my husband.

The Poul Hansen’s «Danish Pipe Shop» has an extensive range of pipes (include Georg Jensen or Larsen handmade pipes), famous tobaccos and a wide range of cigars. If you’re cigar aficionado or pipe aficionado, you have to visit this place!