Absolutely terrible experience for such a noteworthy salon. The hair technician forgot to tell me that they don’t do bleach for any highlights because Mr Knudsen(owner) is allergic to it. So for the first time in my 50 years I got an overall color after the technician spent 20 minutes selling me on it. It was a disaster. I went in for a recolor — to get the ORANGE out — and he was unpleasant even though HE admitted it was an awful job! Terrible service. Have no idea about the founder himself but this place seems to ride on his coattails.