Reliable Used & New Homecare Product Store

Reliable Used & New (home care product store) is a mid sized retail firm in Winnipeg (Canada) focused on back care, sleep and a variety of rental home health products. I had to visit the store to purchase an item for travel and was greeted by a very pleasant retail professional. She was smart, courteous, patient and intent to provide the very best in service and support for the potential transaction. After spending a reasonable 20 minutes in the store testing items, reviewing materials, etc I decided on purchasing the item.
Without getting into too much detail, lets just say they promised me the product would be available for purchase (after spending that much time), but I had to wait for the product to move from a warehouse over the next few weeks. The product didn’t arrive. A call never came to make me aware of the fact the product wasn’t available. I was left to hang. Even after stressing how important this product was for the individual’s health, there was no retail service at the end of the overall process.
This store doesn’t appreciate orders. This store doesn’t care. This store should be avoided.