Nestor’s Aquariums & Pets

Nope.
The service here is not only rude, it’s 100% wrong.
This guy sold my daughter guppies, without question. It’s he first tank (he’d know that if he had asked) and guppies are finicky (he could have informed her if he had asked).
But no, he saw this 10 year old with money in hand and decided «lets see how much I can get out of her».
Of course, he helpfully suggested we buy several testing kits he had on hand to test the water.
Turns out, it was HIS water that was the problem!
Don’t go here, there are plenty of places that know what they are doing, and are helpful. This place isn’t one of those.

My review would actually be based off the Portage location experience. Today we went into the Portage location for the first time since it was on our way. We have made expensive ($ 50-​$ 400) purchases at the main location of Nester’s through the years and thought we would get the same satisfactory customer service and fair pricing… Apparently not, on arrival we walked in to be glared at by the associate with so much as a «hi» or even a smile. We continued walking through the store looking for a few rummy nosed tetras and potentially some Rams and checking out possibilities for a salt water tank in the near future.
It was then I realized I needed use the restroom (too much water sounds everywhere!) If one should be available. Lone behold there was one in the corner with the door open, light on, and there was no sign saying I couldn’t. My boyfriend told me it was fine and that he’s used it there many times before without a problem. I was in and out in a minute without a problem and my boyfriend was elsewhere in the store.
Here is where I quite shocked, as I was looking at the tetras the sales associate rushed towards me and without hesitation asked «Do you plan on buying anything or just to use the bathroom?» Fairly shocked, I told him it was up to the boyfriend who he approached and exclaimed «What is it you’re looking for then?» We both decided to leave without purchasing anything and go elsewhere downtown for our rummies.
I’m sorry I needed to use your bathroom and there was no sign saying that I couldn’t otherwise. Maybe I should have asked but I wasn’t stopped either. Needless to say, we’ve been so turned off by our experience with their sales personnel that we will not be returning to either locations there are other aquarium stores in this city that wouldn’t patronize a paying customer who just needs to pee.