Starbucks

Up until today all of my transactions at this location have been smooth and perfectly executed by very fast yet friendly baristas. As many Starbucks lovers know by now, there is a new mobile order and prepay method that allows you to place an order ahead of time so you can pickup your purchase without waiting in line. However, when my friend and I arrived, the barista at the register was clearly annoyed by the fact that we used the mobile order method. She also seemed unhappy with my beverage in particular because I added a few things and wanted soy milk, which I would understand if it was busy at the time but it wasn’t. The drinks were not ready when we arrived about 8 minutes after placing the order and despite her complaining about our order my drink tastes fine. I’m a huge fan of Starbucks and it upsets me that I did not receive my usual positive experience.

This is a great Starbucks.
Baristas are top notch, and really friendly. The sitting area is small, but not drastically smaller than other Starbucks locations. The drive through is quick, but next to an intersection which is actually pretty loud and distracting when you’re giving your order. Still, they don’t seem to have too much trouble hearing you as long as you’re talking into the speaker. Other than that I have no complaints!

The barista’s here are fantastic. They always have a smile, they always take time to ask how your day is — and they serve you quickly with a smile.
The drive thru set up is a bit chaotic, with thousands of trucks barrelling by with each stoplight… I always breathe a sigh of relief when they are idling at the light quietly and I can get my order in. If the light turns green, the noise is crazy and I feel bad for the barista with the head set. That aside… they get the drinks done right, accurately and as quick as they can.
Occasionally, you wait in the drive thru… but it’s like anywhere else, simply people breaking drive thru etiquette… if you order 4 sandwiches 8 crazy lattes, a coffee traveller and a side of crazy… the rest of us have to wait inline just because you won’t get out of your car. So… if there’s a few cars in the drive thru, park, run in get served just as quick and you are out.
The store is always clean, the treats are as fresh as they can be for coming in from an outside source… and the coffee is delicious. If it’s not what you want… regardless of how busy, these baristas are accommodating and entertaining… get to know them, they not only share in life’s joys with you — they make you smile!
Thanks to all my regular barista’s bringing the sunshine in– you guys make my day more than you know!
(the only complaint I have is the ever increasing price of a latte… which is out of barista control)