W C Town Funeral Chapel

Written by my wife Moragh: When I dropped in without an appointment, Mr. Michael Lodge at W.C. Town Funeral Chapel in Whitby, couldn’t have been more kind and accommodating. I was anxious about transferring my parent’s ashes from two treasured, antique urns into x-​rayable, disposable containers to transport them to Scotland.
Within 48 hours Mr. Lodge called to say he had obtained suitable containers and was ready to make the transfer. When I arrived with the ashes, he spent at least 30 minutes putting me at ease, chatting about the circumstances of my parent’s deaths, discussing family and community.
Within another day, he called to tell me that the transfer had been made. It was apparently more work than he’d expected, since one urn had been sealed by the out-​of-​town funeral chapel with regular bath-​tub caulk and required a patient hand (with a hair dryer) to open it without breaking it!
Mr. Lodge’s associate was waiting for me and not only provided the ashes in the new containers, boxed and labelled in a handy tote bag, but the antique urns had been cleaned, and he offered to pack them in a box with bubble wrap to ensure their safety on my way home.
When I enquired about the cost for this service, I was told that it had been their pleasure to help, and that no cost applied.
While I hope I won’t require their help in the near future, I will surely recommend the friendly, compassionate staff at W.C. Town to anyone in the Durham region requiring such services.