Can-Ski

Slowest rental service ever. The employees are slow and on a Saturday morning 2 – 3 people for a line-​up of renters. Slowest possible screw-​turning. Go here if you want to spend half your day in the shop.

This place is amazing! My ski boots were really bothering me and they change the whole boot to fit my leg better. I was amazed at their great work. Highly recommended!

After arriving at Whistler I realized my ski boots were in need of replacement or at a minimum new liners. We made our way to Can-​ski (Whistler Creekside) and I got a new pair of Atomics. My next run was agony as my feet cramped relentlessly… so back to Can-​Ski we went and fortunately we found Patrick. Patrick is one of those unique fitters that understands foot/​boot dynamics like few others. He reshaped the shell to better allow for my big calves and he added heel lifts to get my heel back in the pocket and my crushed toes away from the end of the toe box. I gave my traumatized feet the rest of the day off but the next time we hit the slopes I had my mojo back. Five stars for Patrick! I love a smart boot fitter and one that listens to my issues and knows how to resolve them! Thank you Patrick!

Was up skiing in Whistler Jan 17 through Jan 22 and rented skis and boots from Can-​Ski at Creekside. The boots killed my feet which I indicated to the fitting staff. They couldn’t have cared less and provided little options or intelligible insight. I tried on various boots and decided on a set to ski in. My first day out, on the gondola on the way up, was pure torture. I tried skiing for a couple of hours, but all I wanted to do was get out of these terrible boots which were sore on my ankles and the outside of my feet.
Before my next outing, I went back to Can-​Ski to explain the pain: outlined the fact I had flat foot and pronated, that my ankles were in pain in the boot and that the outside of my feet became incredibly sore. They were unable to offer any insight and just had me try different sizes of boots without offering any help whatsoever. I skied the final 2 days in pain which it tragic as I grew up skiing and had never had these problems before. (I am older now, so I do expect there to be changes in my feet, etc.).
The tragedy is that after returning to New York, my wife found tons of information around boot fitting as well as how poorly fitted boots could cause incredible pain and ruin a ski vacation. As Can-​Ski is supposedly the expert and provides thousands of customers with rentals every year, I expected a more professionally trained staff to ensure my rental experience went well. This was clearly not the case, and I’m disgusted that they had no knowledge of how to help fit my foot for a rental and that the results of these rentals ruined my skiing experience.

Can Ski was really great and super helpful with a pair of fun demo skis for me. I ended up getting injured on my trip and they went out of their way to help me, refunded my rental cost and were really nice and friendly. They have knowledgeable staff about a variety of gear. I would definitely rent equipment from there again!

Can-​Ski — Great Customer Service!
I have to close off my ski trip to Canada with a big thank you to Mark of Can-​Ski.
I had some binding release issues with my skiis and asked someone who worked on the mountain for a place he would recommend. He told me he goes to Can-​Ski for all of his work.
Well, I did find my way over to Can-​Ski and found a wonderful person in the store who helped me. He was Mark, a manager. Although Can-​Ski did not have the equipment to calibrate bindings, Mark gave me excellent customer service by phoning a store in Whistler Village to see if they calibrated bindings (Summit Sport, near Whistler Kids).
He confirmed that they had the equipment and he even walked me over there.
Well, thank you, Can-​Ski and thank you, Mark. I know I would not have resolved my problem without some help from you.
PS I did notice that you do have some top-​end, top quality apparel… and so, yes, you
will see me in your store again.

Mr favorite shop for winter sport related goods! They have a great selection of brands that you don’t see at all the chain stores. It’s pricey but you save 20% with the edge card if you have one. The staff is knowledgeable and helpful.

If you can afford it, Can-​Ski has the best of the best. This location in particular has a much better selection and more knowledgeable staff as well. Also this is one of two stores in Whistler that I know of where you can find Sorel winter boots.
Been looking for a $ 999 ski jacket? Can-Ski’s got it. They sell all those high end brands that I love browsing through but can’t afford — Descante, Spyder, etc. I wouldn’t come here to find your steezey park rat outfit, but if you’re going for that posh look, they will get you styled.
The best part? Season pass holders get 20% off!