Pole Trix

The classes are fine, but their business practices are amateur. I got a ten class gift certificate for Christmas last year and was thrilled! The aerial yoga class, the one I was interested in, is limited to five participants. Their online signup consistently said it was full, so I booked out two months in advance. One night I showed up without having signed up (not deliberately), and the instructor said it was usually fine because at least one person would no show (which makes me wonder how strictly they enforce their Draconian policies).
They posted their next set of classes, and again they were shown as full. I sent a few emails complaining about the lack of availability. The person responding to email consistently said the computer signup had the most up to date information. She offered a few other classes, but I wasn’t interested in hoop or pole classes.
Then I learned that gift certificates had to be used within 90 days! She offered to extend it another two months, which still wouldn’t have been enough. Eventually I found another school, and she was unwilling to give a refund of the two or three remaining classes. It would have been back to the person who gave me the gift certificate, not me, but I didn’t see why they should get money for a service they couldn’t deliver.
This business is run by a bunch of women who like pole dancing and its variants, but who aren’t motivated businesswomen.