Denny’s

This Denny’s need some improvement badly and people that like there jobs, they can be replaced with nicer ones, food was like warm and never got asked for refills on drinks, not some work on customer service big time.

Came here on a Sunday for my birthday. My actual birthday was the next day, but I have school and work then and didn’t think coming a day before would be a problem. Especially since in the past, other locations wouldn’t even check for proof that it was your birthday.
We were upfront with our waitress and she said it was fine, so we ordered. She asked for my i. d and writes my name and birthdate down and I sign it. 20 min later she comes and instead of getting us our food, she informs us that management had decided that I wouldn’t get the birthday deal which is a grand slam or $ 9.59 off our bill. She apologized but, what were we going to do with that? If this policy was so important, then they should’ve told the waitress so she knew for next time and let it go for us. Given how we had already been waiting so long in a near empty restaurant for our food.
If they had mentioned this when we first got here, that would have been fair, but to keep us waiting for 20 minutes and then telling us? We just got up and left. After all that and taking my information down? Was the $ 9.00 really that important? She had my information so I obviously couldn’t come the next day to try to get the deal again.
Why were they so slow when the place was empty? On a Sunday at 11:30 am? Maybe we should’ve have wondered then. This isn’t how you treat customers. We’re definitely not coming back to this location again. This has left such a bad taste in my mouth, I’m hesitant to go to any Denny’s again. Are they just letting anyone off of the streets franchise? Don’t they train the manager? Save yourself the trouble and stay home.

Do not eat here ever. I ordered the turkey dinner and is was the worst meal I have ever seen. I have to say seen because I could not eat it. I took a picture of meal and it came looking awful. And it was cold. I had to ask them to heat it up but it did not help. I would never go back. The service was slow, the coffee tasted very old, the wait to get meal was long even though the restaurant was not busy, the presentation of the meal was just plain awful, not to mention the taste. I left the whole meal. I am going to send a picture of my meal to Denny’s head office.

Above reviews are accurate. Good brand being destroyed by poor franchisee. Time for company to step in and enforce compliance. They have had long enough to get organized. Wiaited 45 minutes for simple breakfast alone with an empty coffee cup. This is the second time this has happened. There will not be a third. I will be down the street at Jasmines where customers are not an inconvenience

This restaurant is branded like a Denny’s but the way it operates is unlike any Denny’s I’ve ever been to. The place was empty, so why so slow? Then my order arrived burned to a crisp — I sent it back. I wonder how the chef could have put that on a plate? It was completely desiccated. Do they need stronger glasses? A watch maybe? The replacement portion arrives and it is the wrong size. The things that should have been hot were cold. I’m still waiting for my garlic toast.
Until management gets their act together (or until Denny’s pulls their franchise), just drive the extra 10 minutes to the location on Douglas St.

I came to Denny’s on the evening of January first with my boyfriend and father. I had been to the Denny’s downtown and had a great experience so I was expecting great things! However, when I arrived I was very, very disappointed… Perhaps I should have looked around more closely, but also the hostess should have told me that they were having their holiday menu that day. There were no posters saying such, just a piece of paper on the front desk that I didn’t notice until I left, after I heard her point it out to a customer just coming in.
They seated us in the back, near a huge amount of kids highchairs and boring, bland, empty walls. It looked just… really bad. The menu was small, and there weren’t many great choices. I was really bummed out, but we had already been seated so we decided to at least give it a chance.
We started off with the mixed appetizer plate. It took 40 minutes to arrive and at 30 minutes in my father had to complain and the waitress said that she would see what was going on with it, but never came back. When it finally did arrive, it was sloppily put together on a plate that was way too big for the small amount of food that we received. It looked like something you might get at a take out restaurant with onion rings, 2 chicken strips and 4 slices of a cheese quesadillia. Our drinks were empty practically the whole night, because the waitress hardly ever came to check in on us (or even walk near our tables) and when she did she would just quickly grab plates and walk off before I could finish swallowing to ask her to give me a refill.
20 minutes after we received our «appetizer» we received our full meal. I ordered the pot roast and it was probably the worst thing I have ever eaten. It was 80% mashed potatoes and 20% roast. The potatoes were DISGUSTING and tasted like the stuff in a box that you mix with water. The pot roast was almost entirely fat, and I had to spit out most of it.
I do not recommend anyone go to this Denny’s. I was so excited to have one close to my house, but I will never go again. Next time I will go to the one near Mayfair, because it’s far worth it.

The grace period for being new is over and it is time to step up their game. Breakfast came old cold TWICE before I gave up and grabbed a pastry at the coffee shop on my way home. The one bite of eggs benedict I did have before realizing the situation was just awful. Rubbery flavourless eggs and sauce on a dry bland english muffin. If you make me wait for my order to be remade long enough for my partner to eat his entire meal, it had better be good or at least warm!!! Not.

Didnt expect much, I was right! Bad service, dirty, and the food was barely edible! Don’t waist your time trying to find a parking spot in there stupid tiny parking lot!