Windsure Adventure Watersports

A group of 5 friends and I booked a «group lesson» in beginners’ SUP. This group lesson (at $ 42 per person for 1 hour) turned out to not be a group lesson exclusive to our group, but us 6 friends, plus 6 other strangers with two instructors. Customer service here was patchy (2 of the 5 members of staff I encountered were switched-​on and ready to help, the rest seemed irritated by our existence). The lesson was also patchy in terms of instruction. Before we hit the water there was a little guidance/​advice, but very little help from that point on. Maybe this was because of the ratio of students to teachers, but it wasn’t what we were expecting, especially at that price. It felt like we were on our own on the water, and only one member of our group said they would be prepared to go back.

I wish this place wasn’t so goddamn awful. It’s poorly run and the customer service is entitled and aggravating.
It may look fun, but give it a skip.

Same story as the other people leaving reviews. My wife and I found this place trough a online deal. One hour of stand up paddle, early in the morning. The class was very simple, yet good enough for someone doing it for the first time. The equipment was fairly good, the instructor gave us all basic info… We had a great time. The bonus was seeing sea lions swimming close to us. Well worth the experience.

At least it was only a $ 15 groupon.
We signed up for the 1-​hour group paddleboarding lesson at 8:30 on a Saturday. The staff members at the desk when we showed up were more or less friendly (I think the older guy is probably the owner); the two guys working in the equipment shack were also more or less friendly, but were really young and not very interested in doing their jobs — which seems to be a theme here. The «instructor» — it’s a bit of a stretch to call him that — showed up late, obviously really hungover and completely out of it.
The «lesson» was a 5-​minute talk on the beach showing us how to stand up once we were moving, how to get back on your board, and which way to hold your paddle, and that was about it. No questions about whether people can actually swim, who might have injuries, no discussion of water safety, etc. Once we actually got on the water, there was no further communication at all. A few people fell in and the instructor just kind of stood there and looked at them — he didn’t even ask anybody if they were ok, or needed help getting back on their board. We actually lost 2 people from the group, and he didn’t even seem to notice. Even when my friend asked him to check on me because of a knee injury, he just said «Your friend wants me to check on you.»
It was still a fun morning and I would try the sport again, but I would probably go with a different company. If you’re planning to come to Windsure, my advice would be to just rent a paddleboard and don’t waste your money on a lesson. Ask the guys in the rental shack a few basic questions for free before you go out there, because that’s about as much instruction as you’re going to get anyway.

My partner and I got a social shopper deal for a 2 hour windsurfing lesson with a group.
The windsurfing itself was fine, the equipment and rental wet suits are in perfect condition. My bf took to windsurfing like a fish to water. I did not. I doubt I will be trying it again, but that’s not why I rated this place so low.
1. When we first entered the reception in the main sailing house, we asked the gentlemen in the entrance if this was the place for lessons. And very rudely and abruptly got a «Yes» where he proceeded to ignore us and just walked rudely by us. Later we find out this is the owner.
2. Once we signed our waivers and walked over to the rental hut we were barely greeted by a 16 year old who seemed not bothered to speak to us.
3. She handed our wet suits and said go change in the change rooms around the corner. It would have been nice to be told which way the suit should go. Between the 4 of us we all managed to put our suits on either inside out or backwards as we had NO IDEA!
Little annoyed by this. Especially when you just put your suit on, walk proudly up to the counter to get your life jacket, and all you get from the staff is «uh, you can’t wear your suit like that. RENTAL is not a brand,» which is written across the wetsuit. Apparently it was inside out … Had to change.
4. Finally lesson starts. We have two instructors. Both no older than 17 years old. The one guy was very knowledgeable but did not seem interested in really teaching us. After a very short run through, and how it works we are out on the water. I have not absorbed the knowledge; which is down wind and up wind or my 6 or noon … ah!
5. One instructor left half way through the land training as the remaining 9 people that were half an hour late for the group lesson showed up. So they started the lesson over for them.
6. When we were on the water, we had one instructor on a paddle board giving us instructions. He gave attention to people that picked it up quickly it seemed. Those who were struggling did not get the instruction they badly needed. I struggled completely and could not get the hang of it. At that point I had enough as I was not understanding or enjoying myself.
All in all. Instruction was poor, experience was poor, customer service sucked.
We want to try paddle boarding next and would also like to try windsurfing again but somewhere else.

I came here through a Groupon type deal. I think I paid $ 20 for an hour paddle boarding group lesson. Eric taught me while the other teacher tried to get an overweight woman back on her board for an hour…
Eric was great, he taught me a lot of things, and gave me a lot of ‘insider’ tips for Vancouver. I had a blast, and I will definitely be going back at $ 20 for a 2 hour rental (2^nd hour is free).
It’s true the customer service isn’t amazing but what do you expect from a little rental place with students working? Give them a break.

The perfect introduction to the friendly «on the water» community at Jericho.
I headed out afterwork to try stand up paddle surfing. ($ 17/​hour) There’s basically no red tape, and you can just grab a board and head right out on the water to try it. The staff are really friendly, so be sure to ask them for tips and advice. (Especially if you’re a bit more experienced – they can recommend other places around the coast to try out).
The surfing itself is phenomenal. I enjoyed a decent workout while taking in the sunset up to the point at Spanish Banks.
I didn’t try it out, but I hear the Galley at the Sailing Club is a perfect post water meal.
Oh, and they rent kayaks and wind surfing equipment if that’s more your thing.