The North Face Store

Vancouver, Canada

1.6

Closed now

7 reviews

Contacts

QR code, vCard

Telephone:
+1 604-677-4770
Website:
www.thenorthfacevancouver.ca
Address:
792 Granville Street, Vancouver, BC, V6Z 1E4
Downtown
Nearby public transportation stops & stations:
100 ft59040
190 ft61292
240 ftVancouver City Centre Station
Categories:
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Bussiness info

Accepted Cards
Credit, Debit
Bike Parking
Yes
Dogs Allowed
Yes

Today

Today 10:00 am – 8:00 pm
Closed now
Local time (Vancouver) 03:31 Saturday, 14 June 2025

Business hours

Monday 10:00 am – 8:00 pm
Tuesday 10:00 am – 8:00 pm
Wednesday 10:00 am – 8:00 pm
Thursday 10:00 am – 8:00 pm
Friday 10:00 am – 8:00 pm
Saturday 10:00 am – 8:00 pm
Sunday 11:00 am – 7:00 pm

Description

Specialties

Outdoor clothing and equipment

The North Face Store also recommends

Eco Outdoor Sports

7

reviews

Sports Wear

The North Face Store says,

«Offer a wide range of products from brands such as The North Face, Icebreaker, Mountain Hardwear, Outdoor Research etc.»

The North Face

13

reviews

Sports Wear

The North Face Store says,

«Our sister store based in Kitsilano. They offer the same great products from The North Face.»

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Nearby

Near this location:
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Eco Sports
792 Granville St
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7 reviews of The North Face Store

No registration required
Place rating: 1
Vancouver, Canada
I HATE THIS PLACE WITH A PASSION. WORST SERVICE OR SHOULD I SAY NO SERVICE AT ALL? I walked in here and two of the staff just socializing with each other and treated me like I was invisible. I walked towards the back of the shop and past by another sales guy. I thought the ASSHOLE was saying «HI» to me but instead it was a «HI SIR!» To the dude behind me.
Place rating: 4
Vancouver, Canada
the girl who helped me today was very helpful and patient while I spent hours deciding on a backpack. nicely organized store also
Place rating: 2
Vancouver, Canada
Well if you are coming in here for hiking accessories or gear you are at the wrong place.
It’s a small store off Granville and geared more towards the fashion (which is what most people seem to buy North Face for, at least lately).
The customer service here was garbage. A bunch of young kids who were socializing and too busy to help. I found a jacket I liked and had to go up to them myself to try it on.
Not sure if I’d come back. But if you are into the North Face clothes or jackets, I guess it’s the only store I know of in Vancouver where you can walk in and just get what you need?
Place rating: 1
Richmond, Canada
Big North Face product fan but shopped a few times at this store and found that some of the staff can be surly when you are looking for something they don’t have in stock, like a different size or colour. They will not help source it elsewhere or order it in either. (They have a lot of basic colours but selection is limited compared to the site.) Emailed North Face to complain and they advised that this is an independent store. Regardless not the best way to service customers. Any reason they can’t order an item into the store?
Note sure of the store on 4th avenue is independent but the staff are much friendlier and helpful.
Place rating: 1
Vancouver, Canada
I’m a fan of north face gear even though it’s overpriced. It’s not worth going to this store, they have no stock. My first experience was to grab a backpack that I liked on their website. They didn’t have it in store and appeared to have a very limited selection.
My second experience was to buy their famous base camp duffle bag. They only had one of about 10 colours in stock (and it was a pukey red color). I mean, come on guys. I went to sportchek and got the base camp duffel I wanted and they also have me a $ 20 gift card for spending over $ 100.
Don’t bother with this store.
Place rating: 1
Calgary, Canada
More like stone face! I needed a very specific jacket I had seen online. So I figured I’d go try it out for size. But the staff at this store almost made it a point to ignore me! And when I asked the one lady for help, she said she was busy and would fetch someone else for me, and she clearly forgot or just didn’t give a shit.
If your looking for help… not a place you want to visit. I just bough my jacket online.
Place rating: 1
Vancouver, Canada
I actually love North Face gear, but this store is useless.
I think generally they have a great reputation as medium-​high quality outdoor gear maker, and I have owned several jackets which I was quite happy with.
I have consistently seen North face gear on sale at places like Atmosphere Sportchek, for much better prices than directly from North Face.
What up???
This location is obviously best suited for confused tourists on a shopping spree. Anyone actually planning to do outdoor adventuring would shop elsewhere for better prices, and variety.
Went today to look at sleeping bags. Nothing in stock. Great company but this particular store location is an abomination.