I’ve been seeing Dr. Stern about every year since 2010 to be fitted for custom orthotics. We were first introduced when he made a presentation of proper athletic footwear and foot conditions during a Sun Run training clinic. I believe he rotates between his various Lower Mainland locations throughout the week, one of which is in downtown just across from St. Paul’s Hospital. He has always done a thorough job of explaining what my orthotics need to be doing. He does a gait analysis and takes a plaster mould of the feet when ordering the orthotics. If I recall correctly, he even sent me up for a same day X-ray in the same building the first time I visited with foot pain to rule out damage. He’ll recommend an orthotic length depending on the shoes you’re and even write you up some helpful notes to take to your athletic footwear store of choice to simplify the process of buying runners with the right pronation. Insurance paperwork has always been happily filled out to my insurer’s demanding specifications. Wait times are minimal to non-existent when you show up at your appointment time. I should clarify that although I’ve been visiting for new orthotics about once a year, it’s not because each orthotic doesn’t last but because that’s what my insurance coverage doles out. Also, he’s pretty funny if that makes a difference to you in choosing a podiatrist.