Reitman’s

Staff: 5+ stars
Clothing/​Selection: 4 stars
The clothes are definitely a certain style — a little more upscale look, somewhat conservative, but still fashionable. I went in looking for Office /​Work outfits, and it fit the bill. Flattering Business Casual pieces that weren’t too revealing but also not dowdy. But also nothing that really challenged the status quo, as in mostly neutral colors, or this seasons corals and cornflower blues.
However, what REALLY stood out were the staff. I wasn’t bombarded when I entered, but was asked if I needed assistance in a timely manner. When I described what I was looking for, I was guided around the store and shown various articles of clothing. The staff was honest about fit/​style, which I really appreciated. She even told me that one of the tops I was considering hadn’t fit anyone due to awkward dimensions in the arm holes and she wouldn’t recommend even bothering to try it on.
Once I got into the fitting room, the fitting room attendant took over, although the first staff member still helped when I came out and asked for opinions. The fitting room staff member was more than willing to grab extra sizes, wasn’t pushy when I said I didn’t like something, and even told me politely when something didn’t flatter my body type. However, when I came out in a dress (unplanned purchase… It was on sale…) she was shocked to ‘discover’ my true body shape and admitted that she had been bringing me all the wrong styles. She said not to go with the looser /​flowy items but to choose closer fitting articles that accentuated my natural waistline. I was happy to hear this because she had brought me some really bit tent-​like tops that didn’t even differentiate between boobs and stomach.
Super tip: check the sales rack! I got 2 skirts for $ 10 each, and a little black dress for $ 20.
Finally, as I was at the checkout, I decided to put one top (a basic camisole) back. Instead of pressuring me, the staff member said, well we always have these in stock, so if you change your mind, we’re here.
Also, the dress probably needs 1 small alteration, and they gave me a card of a local woman they’d recommend! Talk about service!
Thank you Rietman’s Staff for making clothing shopping less depressing/​frustrating.

I am getting to that age where it is time for me to buy clothes from Reitmans *signs*. In all fairness they have some really good business casual clothes that are neutral enough that can be dressed up with accessories. Prices are very fair. The store makes me feel as though I am walking into an old folks home, so beige and no fun shopping ambiance. Customer service has always been decent.

I find this Reitman’s to be really confusing. The employees are friendly and ask if you need any help, but then when you ask for help they sort of ditch you. For example, my wife was looking for pants in her size. The employee told her where her size would be if they had any. Well they didn’t have what she wanted. It would have been nice if the employee had suggested some alternatives. Instead we were left to wander around until we wandered out the door.