Joneve Shoes

Sucks to YOUR asthmar Joneve Shoes.
The brands — standard at every shoe store in the price point. The merchandising — annoying at times. The prices, meh, you pay for what you get right.
But grrrrr… the service. Terrible. Each time I have gone in there, with it busy or dead the staff has utterly ignored me, even when I literally ask for sizes.
This location just pisses me off, so I will go there no more!

I’ve been asked to write a review on behalf of a friend who had an appalling experience here. After purchasing a pair of pricey dress shoes, she realised that they weren’t quite a match for her outfit. Without having worn them (except to try them on at home), she took them back the next day.
Despite having a return policy, the sales staff refused to make a return or exchange, claiming that ‘it looked like the shoes had been worn’. My friend then asked to speak to a manager, who also flat-​out refused to accept the return.
I looked at the shoes. They look like new (because they are). She even has all the little bit of cardboard to keep the shoe in its original shape.
What kind of customer service is that? Come on — in this economy, you can’t afford to lose customers! However, Joneve in Pacific Centre has lost not only my friend, but any girlfriends I will tell about this incident!

Being that there is only one Joneve shoe store in Calgary, my hometown, and I hadn’t even known it was there, the name is quite new to me. Upon my first visit to this Pacific Centre location, I was pleasantly surprised to find a unique and varied selection of footwear at reasonable prices.
The store itself could use a bit more space, as it always seems to be crowded (who can blame them?!) and crammed with shoes, but the selection of athletic, dress and casual footwear and the number of brand names available is impressive. From BCBG, Kenneth Cole Reaction, Guess, Roberto Vianni, Nine West, Aerosole, Hush Puppies, Ugg, Blowfish, DKNY, Clarks, Emu, Lacoste, Adidas, Puma, Rocketdog and Timberland, amongst others, there is absolutely a shoe here for everyone!