Filthy Cleaning

I own a new condo in Vancouver that I sometimes rent out. After each guest, Filthy Cleaning does the cleaning and laundering. I have thus far received three reviews on my condo — all 5 star. The second review specifically was appreciative of how «very very clean» the condo is. The gentleman who is staying there now with his family told me that he loves that the condo is «exceptionally clean.» This is so very important to me, not only as a hostess, but also because this is my second home that I will use myself. So thank you, so very much, Danica and Leah and crew for keeping my condo so immaculate! I knew when I first met them that they would be great, and they are! They are the single best protection I have for my investment.

«Honestly, i expected alot more from a cleaning company, first time use of „Filthy Cleaning“ i told her needed „heavy cleaning primarily in one of the bedrooms“ all i got was a vaccuming of the floor. at $ 204.00. this is unacceptable. One of the cleaners were checking the time and on their phones more than they were cleaning. Definitely do not recommend, however if u choose to use them. You’ve been fore warned =) »

I messaged the owner sent her a text telling her that we need someone to clean out brand new year old town house that is 700 sq ft once a month. The owner texted me back saying that for 3 people it’s 112.50 $ an hour. I told her I don’t need 3 people because 1 person is all I need for our place to get it cleaned. She said that they only work in a team. I think that is terrible customer service. Why would they not have an option for the customer to choose from, it just makes no sense. I am very unimpressed about this

Update: our last two experiences with FC left us feeling more filthy than clean. The first time they were 30 minutes late with no call to let us know and nobody seemed to know what was going on. We ultimately had to rebook for another time because we had scheduled our day around their being on time. When they did come back they were okay although I did walk in on one of the cleaners slagging off our table cloth (hilarious! When I answered her rhetorical question she nearly choked! She then spent the next 10 minutes trying to modify her statement intended for her colleague — lol). The next time they were an hour late, AGAIN with no phone call. When asked why they were not here at 1230, they said they were not given appointment times when they left in the mornings. When asked further, they eventually changed their response to say they thought the appt. was at 1300. So you were a half hour late, why no phone call? Answer: traffic was bad. Conversation done. Respirators for everyone! The owner could not be contacted. I’m not sure what happened with FC but it’s no longer our mess. We’ll find ourselves another cleaning service from now on.
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Finding a cleaner for your home is all about trust. We have been trying to find an affordable, reliable, eco-​friendly cleaner for years and it seems we finally struck gold. We booked Filthy Cleaning for two hours and they came and did an outstanding job. They were even kind enough to work around our ‘inquisitive’ one-​year old. More incredibly, they finished an enormous job (see «one-​year old» above) 15 minutes early and didn’t charge the full two hours we had booked! The cost for us to have three cleaners come blitz the place was approximately $ 100/​hour (+tax) — very good value if you like quality work.
We will undoubtedly use their services again. Hardworking, respectful, and fair. My only regret is that we didn’t learn of them sooner.

Filthy cleaning did a good job cleaning my place. However, the estimate process was poorly communicated. On the phone with Danica, i was quoted 2 hrs with 3 cleaners to complete the job. I was told it was an estimate, which was fine with me. On the day of cleaning, 3 cleaners showed up and after taking a good look at my place, i was told it would take 3 hours instead of 2, which I agreed to, understanding the quoted 2 hours was a phone estimate. At the end of the service, I was charged for 1.5 hours with 3 cleaners and another 1.5 hours with 4 cleaners. I did not realize I would be charged for a 4^th cleaner for the last 1.5 hours. Customer expectations were poorly set in this experience and there was no willingness or gesture to provide any restitution. Would not be recommending to others.

My maid has been very trustworthy, and that is something that can be very difficult to find with a maid service. I’ve certainly had problems with thefts in the past, so I’m very happy to have found a service that I can trust.

The office cleaning that Filthy Cleaning has done for me has impressed everyone who has seen it. That list includes clients and all of my employees. I don’t know anyone who isn’t surprised at how much better the office looks since they took over the cleaning.

Everyone is impressed with the office cleaning that Filthy Cleaning did for our headquarters in Vancouver. I have pretty high standards when it comes to cleanliness, and they have hit every single one of them. Excellent work!

I haven’t been able to get myself together since our twins were born. I called Filthy Cleaning to provide me with some maid service (
), and their assistance makes me feel like I finally have my life back.

Your company was referred to me by a client who uses your services, and I have to say that so far I have been very impressed with the cleaning service (
). I own a small business, so its important that my office space always looks polished. Many thanks for making this possible at a great price!

The people at Filthy Cleaning treat me well. Not to mention the fact that their work is top notch.