Blight’s Home Hardware

Very awesome mom and pop type hardware store even though they’re owned by the Home Hardware branch it feels more down to earth than commercial. I came here to get some screws and some painting tape. Great customer service.

Blight’s Home Hardware is very high on my list of the places that I would least like to be at when we are hit with an earthquake. Merchandise fills every nook and cranny and is piled high to the ceiling. As a result, for residential hardware needs, they have pretty much everything that you could want, fit into a very compact space.
I had been in the store for less than a minute when a helpful young man asked me if I needed some assistance and directed me to the product that I was after. Because there is so much stuff in there, to say it is overwhelming to try and search for things yourself is an understatement.
I got what i needed, the price was fair and i had a far more pleasant experience than at a big box store. There is something awfully charming about this store.

Can there be such a thing as service that is TOO good? At Blight’s Home Hardware there is.
The entire staff are trained to ask every customer if they can help them with anything. On my last visit I was asked no fewer than *eight* times if I needed any assistance. Once was appreciated (although I didn’t need help), second was sweet, third was grating. And then I was just annoyed by the last five.
Although I like the idea of a local helpful store, being fawned over as a customer is uncomfortable. I’m sad writing this review — I do appreciate well-​executed customer service but I can’t handle the pre-​programmed, robotic, and sickly sweet questioning at Blight’s.